Testimonials for Quality 1st Basement Systems

Service is very professional. Great Service. 

A truly professional company. Service was completely reliable. Workers were very courteous and informative. While I dreaded this process, I felt amazingly happy when it was done. Plus, the mess was minimal. They cleaned up after themselves perfectly. A+

Nick came to do an annual service and to check on a non-functioning dehumidifier. He called with an estimated time of arrival, arrived on time, performed all of the work, and communicated with me throughout.

It is always a pleasure to deal with your service techs, I can truly appreciate the fact that you train your employees and they go beyond what is asked of them. Than You !

Andrew was super helpful with diagnostics and needed installations and recommendations without pushing for any unnecessary products. We’ve used Quality 1st for years for this reason.

Very personable worker! You do a very good job keeping my equiptment working. 

We are very pleased with the work. The crew was professional, knowledgeable, timely and cleaned up after themselves. They were polite and very, very helpful; we enjoyed having them work for us.

My previous attempt to resolve my water problem failed, so my neighbors recommended I go to Quality 1st. The salesman was excellent, the crew was very professional, and now my basement is dry and finally fixed.

The System Design Specialist who came here to acess problem did a great job. Wilver and his team who did the work did a great job and for the first time in 20 years we now do not have a water problem Thanks again

Excellent experience all around. Great service. Never had any issues with my basement being waterproofed or my sum pump. I would 100% recommend Quality 1st to everyone. Randy Halal provided excellent service for my yearly service on my sump pump and explained all aspects of the service and repairs that were needed. Thanks, Quality 1st for everything.

After thinking about my sinking slab for a year, my son found you on the internet and I am very satisfied with the job done! Your process seemed to be the least disruptive to my home. My salesman and his presentation were excellent.

I'm very satisfied with the work by Quality 1st in my house. The staff was very professional. They were very organized and left everything clean. Great job! Highly recommended.

I would recommend Quality 1st they are very professional and explained the work thoroughly and fixed my issue!

There was a hole in the basement floor of the home we purchased, apparently the result of repair work done to some water pipes. It was simply left open. I contacted "Quality 1st" and Jay Alverez came out to check things out. He saw that there was a void under a large part of the floor and pointed out where the floor was sinking (clearly visible around the edges of the room). He recommended using their "Polylevel" product to fill in the void and, possibly, raising the floor.The Quality 1st staff showed up on time, were very polite and professional. They worked quickly and efficiently and cleaned up thoroughly after finishing the work. The void was filled, the floor raised back to its original level, and the open hole was filled to floor level.Throughout my contact with the company, everyone was friendly and cooperative. They responded quickly to phone calls and emails and answered any questions I had. They made sure I understood what was being done and why.All in all, my experience with Quality 1st has been very good and I wouldn’t hesitate to recommend your service to anyone.

I was very satisfied with work. Installation crew and office staff were very good and professional. I went with your company because you had the best product and lowest price.