Testimonials for Quality 1st Basement Systems

I hired quality 1st after looking at two other companies when the pilaster in my basement started leaking. Anthony Rozza came in, looked at my issue, and quoted me exactly what I needed. He did not attempt to oversell me more than I needed like one other company did or pressure me to sign right away. The quote fits my budget and schedule. The crew arrived at the tail end of the afternoon time window and finished the job quickly. Overall: I would hire them again.

Will and the team with Quality 1st were knowledgeable, informative and took their time to review and meet the needs for our project. They installed a sump pump system with minimal disruption to our finished basement and were clean, thorough, and professional at all times. We are very satisfied with both the quality and service received as well as the value! Highly recommend!! Thank you!!

Quality1st Basement installed a new sump pump with battery backup for me a number of years ago.  I continue to have my system checked each year and I am very happy to know that my sump pump will continue to perform and save my finished basement from any unforeseen flooding event.  The service professional, Andrew, was prompt and courteous.  This company was recommended to me and I highly recommend their services.  Thank you.

Very personable worker! You do a very good job keeping my equiptment working. 

We are very pleased with the work. The crew was professional, knowledgeable, timely and cleaned up after themselves. They were polite and very, very helpful; we enjoyed having them work for us.

I would recommend Quality 1st they are very professional and explained the work thoroughly and fixed my issue!

I am very satisfied with the work completed by Quality 1st. I was very impressed with my inspector Don A. I had been thinking about moving forward with work for years before I finally decided to call Quality 1st. The office staff and installation team led by Wilver did an excellent job.

Great company who did the right thing. Greg Louis came out to the house and clearly knew his stuff. We scheduled for around 6 weeks out but, with a cancellation, came out much sooner. Led by foreman Juan Garcia, the crew of 6 hard-working men went to work. During the demolition, it was discovered that a leaking pipe was the cause of our problems and Juan was very upfront and honest about what our options are. For now, we have decided to fix the pipe and keep an eye out to see if we get any additional water. If so, we will call them to come back in. I highly recommend Quality 1st!

Quality 1st did a great job installing my system. The salesman was very knowledgeable and the installation crew were very nice.

Collin Peare was all around excellent...I have a dehumidifier and sump pump installed by Quality 1st and love that the product really works. I have been a customer for 3 years and appreciate that Collin comes to visit every year for an inspection on my systems. I'm glad to see that everything seems to be working accordingly. I had an overall good experience with the office staff and technician.

We have had a basement system for 7 years and it has been working great. We just had Randy provide the yearly maintenance and he was very knowledgeable and professional. I would highly recommend Quality 1st basements.

Quality First installed a sump pump and dehumidifier in our basement 10 years ago which greatly improved our problem with excessive dampness. Randy Halal came for a routine service visit and discovered a pump needed to be replaced. So glad we kept up with our maintenance so our system will continue to perform optimally. Randy was polite, knowledgeable and a pleasure to work with.

I had a water issue for 6 months before i dediced to do anything about it. The office staff when i initially called was polite and courteous. My salesman Kenny T. was outstanding, he provided me with an immediate estimate and fixed price. His sales presentation and quote was based on specific work that was getting done. I found Quality 1st with a quick google search and could not be more pleased. I had a good experience with Victor and the installation team they were dedicated and clean.

He explained everything very clearly and thoroughly. 

I had a pretty serious erosion problem and I was left with a cement walkway that sunk down. The first step to my home was sunken very far down It was very difficult to get up and down. I thought I was going to have to have all the concrete broken up and replaced. The representative Joe came out and explained that was not the case. Joe showed me a video on how everything worked. And the price was great. No pushy sales just a very polite and professional explanation. I really liked he had the short video to show how it worked! The guys who came to do the job were professional and very very pleasant. Got everything done in a matter of hours and left virtually no mess. I just wish I knew about this much much sooner!!! I would definitely recommend using this company and doing this if you have any unsettled sidewalks/ tripping hazards… things like that. Amazing what they can do these days