Testimonials for Quality 1st Basement Systems

Extremely satisfied with PolyLEVEL of our exterior shop. Andrew was amiable and through. We understood exactly what he was getting, the cost and the PolyLEVEL advantages. William and Sebastian were friendly, professional and very conscientious. William took care that the PolyLEVEL would not breach our foundation & seep into the basement. The team worked well and left everything clean, sealed and pitched properly. Great Workers ! PolyLEVEL seemed superior to mud jacking in many aspects for our sunken stoop. Quality 1st positive reviews & endorsements from BBB and Angies list gave us confidence in the company's dependability and professionalism. Above all, from our first contact, we were impressed with the high degree of attention to providing outstanding customer service.  

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality First and recommend them to anyone who needs waterproofing work done. I am confident that my home will be safer.

The concrete around our pool was sinking. They came out & lifted the concrete to level with a poly foam & power washed & sealed all the concrete. Our concrete was 20 years old & now looks brand new!

I chose Quality 1st Basement Systems because they were professional and had a good price. The salesman and his presentation were amazing. I am very satisified!

We thought about fixing the concrete area around the pool for five years before finally moving forward with the work. We did research and received quotes from many companies before choosing Quality 1st Basement Systems to help us get a permanent solution to our tripping hazard. We thought that the System Design Specialist, Maurice, was very nice, likable, and trustworthy. Maurice gave good presentation and so after we were given our free estimate, we knew we would be in good hands. 

Chose Quality 1st to raise my pool deck. Needed 3 sides of the pool concrete lifted as the pool was 29 years old. Was nervous about the procedure but the outcome was excellent! JD and crew did a wonderful job. Very happy and definitely recommend this company.

[Dori] was very thorough and knowledgeable about the process.  The installation team was very conscientious and experienced with the PolyLEVEL product application. The technique was minimally visible (small injection drill hole) and the PolyLEVEL material is very durable under the slab. I am very satisified with the job!

Presentation was informative and they were great. Explained everything they were doing. 

Very Professional, William was very personable and courteous. Liked your professional presentation and mail information.

Your installation crew and office staff is very professional and courteous. The salesman was fantastic and knowledgeable. 2nd time having work done in the house by your company and it was done quicker than expectedd with the quality of the work.

The salesman was not agressive, thorough, and understand my problem. He offered me options and was well prepared. I used Quality 1st last year for a smaller project, and I am glad that I used their services again.

Very Satisfied! I chose Quality 1st because of the price, the professionalism and the technique. The team was very nice and accomodating. 

We were very satisfied with the job done. The installation crew, office staff and presentation were excellent. We decided to go with Quality 1st because of the Better Business Bureau and the presention. Inspector was extremely helpful and informative.

Very satisfied with the job. The design specialist was very professional, knowledgeable, clear concise + understood my specific problem. The Installation team was very professional, explained in detail each phase of the procedure. The new technology afforded less work and was a cleaner operation. The price point was within my budget.