Testimonials for Quality 1st Basement Systems

After thinking of fixing my sinking slab for a year, I am now very satisified with the job done. The salesman and his presentation were professional.

I want to leave a compliment on the fine job Mr. Octavio Alverez did today to repair my cement front porch. Because there was a good chance the slab could crack, he took special care to relevel it gradually. Mission accomplished without incident. I am very happy with the results and quite impressed with Octavio's special attention and professionalism. I hope he is rewarded. I would recommend your company to others. Thank you.

Bill P. of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean J. arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called PolyLevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this PolyLevel and his experience was able to get it back in the place where it now looks perfect. So glad!!! As replacing the concrete, the color and pattern would never have matched. What is also great has Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks, Bill and Sean for an exceptional job!!!

Concrete leveling pool deckBill of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called polylevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this polylevel and his experience was able to get it back in place where it now looks perfect. So glad !!! as replacing the concrete, the color and pattern would never have matched. What is also great is Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks Bill and Sean for an exceptional job !!!

Quality 1st was great. Everyone throughout the process was very nice and helpful, from my salesperson Bill, to the guys that did the work, Carlos and Ramon. There was a minor setback with having to reschedule with me 2 times, but Quality 1st did the right thing by me and took money off my balance for the inconvenience. Special shout out to Ramon and Carlos. They are both great guys, very professional, did a nice job, and cleaned up after themselves. I would absolutely recommend Quality 1st Basements to anyone in need of slab leveling (like me) or anything they specialize in for that matter.

My estimated cost for PolyLEVEL concrete lifting was 25% les than replacing the garage apron and much less disruptive. My salesman was very good over the phone. I am very satisfied with the job!

We are very satisfied with the job. Andrew provided a detailed description of the process and answered all questions. 

My wife says the installation team was excellent. We were confident that Quality 1st Basement Systems would do a good job. I am very satisified.

There was a hole in the basement floor of the home we purchased, apparently the result of repair work done to some water pipes. It was simply left open. I contacted "Quality 1st" and Jay Alverez came out to check things out. He saw that there was a void under a large part of the floor and pointed out where the floor was sinking (clearly visible around the edges of the room). He recommended using their "Polylevel" product to fill in the void and, possibly, raising the floor.The Quality 1st staff showed up on time, were very polite and professional. They worked quickly and efficiently and cleaned up thoroughly after finishing the work. The void was filled, the floor raised back to its original level, and the open hole was filled to floor level.Throughout my contact with the company, everyone was friendly and cooperative. They responded quickly to phone calls and emails and answered any questions I had. They made sure I understood what was being done and why.All in all, my experience with Quality 1st has been very good and I wouldn’t hesitate to recommend your service to anyone.

After thinking about my sinking slab for a year, my son found you on the internet and I am very satisfied with the job done! Your process seemed to be the least disruptive to my home. My salesman and his presentation were excellent.

Great company! Great staff! Customer Service is the number 1 priority with them.

I would recommend Quality 1st they are very professional and explained the work thoroughly and fixed my issue!

I had a pretty serious erosion problem and I was left with a cement walkway that sunk down. The first step to my home was sunken very far down It was very difficult to get up and down. I thought I was going to have to have all the concrete broken up and replaced. The representative Joe came out and explained that was not the case. Joe showed me a video on how everything worked. And the price was great. No pushy sales just a very polite and professional explanation. I really liked he had the short video to show how it worked! The guys who came to do the job were professional and very very pleasant. Got everything done in a matter of hours and left virtually no mess. I just wish I knew about this much much sooner!!! I would definitely recommend using this company and doing this if you have any unsettled sidewalks/ tripping hazards… things like that. Amazing what they can do these days

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality 1st and recommend them to anyone who needs work done.

I chose Quality 1st Basement Systems after seeing their ad in the Money Mailer. I got quotes from other companies, but they had the best price and follow-up policy. The installation team was great!