Testimonials for Quality 1st Basement Systems

Could not be happier with the service provided by the Q1B team! Kyle was super helpful, informative, and responsive when selecting what to choose. Heriberto and his team did a fantastic job installing. Very responsive, and professional and they did an awesome job!!  Highly recommend!

I called Quality 1st Basement Systems and Greg Louis visited today and clearly explained and provided me a solution that is affordable and gives me peace of mind. Greg is great and I highly recommend Greg to design your basement waterproof system! Overall, I would refer to anyone who is considering installing a basement waterproof system.

Pleasantly satisfied!  We cannot say enough good things about Quality 1st Basements! I never submit business reviews but Quality 1st deserves recognition for its fantastic work. We have been extremely satisfied with large projects they undertook for us at three different houses. Everything they've done has been very well done. We get good workmanship from Quality 1st. The first house they worked on for us in Central Jersey involved a wet basement. It needed a French drain and a sump pump. When the crew got into the crawlspace, they discovered that cats had made that area their litter box for an unknown number of years. The had to rip out all the filthy, smelly insulation before starting the job. I kept apologizing because I was clueless about the cat situation but they stayed cheerful and focused on the job. The crew was so good I specifically requested them for our next job. The second house Quality 1st worked on was at the Jersey Shore. It had been pummeled by storms over the years in a location two and a half blocks from the beach. But it was standing strong on a foundation of cinder blocks and shims that were the norm before building codes existed. When we went to sell this hundred-year-old beach house, we were annihilated by the buyer's inspection report with at least twenty pages of necessary corrective measures for the foundation. That sale didn't go through but we knew the work had to be done for the ultimate buyer, and also because all these reports become public information. So we called Quality 1st Basements for the job. I was terrified to have them working in the shallow crawlspace but down they went. They jacked the whole house up to make the necessary corrections. The job was done so professionally and thoroughly that the house sold immediately. That was a huge plus for us. We were grateful for the fantastic job done by Quality 1st. The next house we hired them we asked again for the same crew. My daughter bought another hundred-year-old Bradley Beach house that needed a sump pump. Quality 1st also put in a floor and shored up the beams in the front house basement. The back house will need a french drain eventually when they get the money. This work isn't cheap, but you get what you pay for. The salesmen at Quality 1st aren't pushy. They set out the job costs and leave it up to the customer to move forward or not. But you get good work. Everything they've done for us has been done very well and we are extremely satisfied.

No water seepage in basement during the strong rains of Sept./Oct. and I am very satisfied with the work done. Office staff and salesman were very good.

John Schweitzer was so prepared and informative. The Powerpoint presentation, floor samples, and literature really helped me understand the problem and solution. Juan Garcia was an excellent foreman, he was non-stop working and stood out as a star. He was professional, calming, accommodating and aware of my needs as the homeowner. I am very impressed with the entire system, and how well thought out the product line is. Quality 1st has a top notch solution in every catagory. May I never see water again unless I am at the beach.

I bought this home and when I went into the basement I noticed water seepage after heavy rains. I initially called the office for an appointment and got set with a free estimate from my salesman Dan McNally. He gave a great presentation and offered an immediate solution to my problem along with a warranty! The installation crew led by Victor did a great job, they completed the entire job in just one day. I would gladly recommend anyone with a wet basement or crawlspace to call Quality 1st Basement Systems.

Thomas who performed the service is very good. He did a thorough job and answered all the questions which I asked in a very professional manner. Frankly much better than prior years professions sent by you to perform the job. I highly recommend him. 

Just got my basement done by two great professionals. Makes the money spent all worth it. Luis Aguirre and Jaime were great, got here on time, explained to me every step and process, and cleaned up everything. Definitely recommend this company to whoever is looking to address water issues in their basements.

My nephew first recommended me to Quality 1st when I realized that I had water in my basement and needed a quick solution. My salesman did a great job on his presentation and helping me understand all of the products and services offered. The installation crew led by Wilver did a good job they were neat and clean. I did research with other companies but their availability and speedy response helped me make the right decision.

Kyle was thorough in explaining the maintenance process, the condition of the pump and the remaining life on the battery. He did a very good job.

I am very happy with the work completed by Quality 1st Basement Systems. My inspector Rick was knowledgeable and gave a great presentation. I learned everything that I needed to know about waterproofing my basement and keeping it dry. I was dealing with a water problem for two months before i came across Quality 1st on Angie's List. The office staff did a great job at following up with me and keeping me updated. The installation crew led by Juan Garcia did an excellent job and were not at all messy. I did research on other companies before finding Quality 1st and chose them because they were professional and cheaper than other companies. My basement is now dry thanks to Quality 1st, I even chose to invest on the battery back up system in case the power goes out like it did during Hurricane Sandy.

I appreciate that Kyle took the time to check our backup battery with his volt meter when indicated the battery was still good. 

Quality 1st installed a drain system in a basement room: sump pump and dehumidifier, plus wall covering that provide a barrier over the foundation walls. In addition, they hooked my rain spout into the drain outside so both rain and water from the roof and any water from the sump pump will drain out into the yard. That was a plus to having a dry storage room in my basement!The installers were friendly, efficient, and informative, especially Louis! He told me everything I needed to know about the dehumidifier.I have already recommended Quality 1st to someone else!

I was pleased with the professionalism. Luis and the crew were very thorough, excellent work. I appreciate the services provided by Quality 1st Basement. Thank you!!

Quality 1st Basement’s crew led by Luis was highly professional and competent. Their work in cleaning out the crawl space, removing old insulation, and installing the turtl entry was of the highest quality. Clean-up was very good and one wouldn’t even know that work was done there. They were very responsible and respectful. Kudos to the team and management including Mike and Angie for making the entire process user-friendly.