Testimonials for Quality 1st Basement Systems

Quality 1st installed a drain system in a basement room: sump pump and dehumidifier, plus wall covering that provide a barrier over the foundation walls. In addition, they hooked my rain spout into the drain outside so both rain and water from the roof and any water from the sump pump will drain out into the yard. That was a plus to having a dry storage room in my basement!The installers were friendly, efficient, and informative, especially Louis! He told me everything I needed to know about the dehumidifier.I have already recommended Quality 1st to someone else!

I was pleased with the professionalism. Luis and the crew were very thorough, excellent work. I appreciate the services provided by Quality 1st Basement. Thank you!!

Quality 1st Basement’s crew led by Luis was highly professional and competent. Their work in cleaning out the crawl space, removing old insulation, and installing the turtl entry was of the highest quality. Clean-up was very good and one wouldn’t even know that work was done there. They were very responsible and respectful. Kudos to the team and management including Mike and Angie for making the entire process user-friendly.

Had a consultation with Lazlo. He arrived on time and was very professional and detailed in explaining the work that needed to be done.

The service tech was very thorough and informative. 

I am very satisfied with the job completed by Quality 1st Basement Systems. My sales rep was professional and answered all of my questions and concerns. I had been thinking about having my basement waterproofed for about 6 months and found the installation team to be professional and efficient. Juan Garcia and his team were great! I chose to go with Quality 1st because they were highly recommended by a friend, overall I liked the system design and the price.

Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.  

Great service. They made what felt like an overwhelming house repair need into a simple and easy process, even including town permitting. Professional staff, and great communication throughout the process. Highly recommend. Steve was a pleasure to work with!

I am very satisfied with the final work completed by Quality 1st Basement Systems. My inspector Rick was very clear on the installation process and answered all of my questions. I did not feel any sales pressure and all of the products met my needs. The office staff was always friendly and helpful when I called with additional questions or concerns, and the installation crew led by Victor Leon was professional, hardworking, and respectful of our space.

I used Quality 1st to put a triple safe sump pump in my basement. They were incredible from the start. They sent information regarding the people that were coming to the house, showed up on time, and left the area spotless. Jeffrey Nero came by at first to discuss the options and was very thorough and knowledgeable. Eric was the installer and he explained the work that was being done and kept me informed as the install was being done. I wanted to extend the discharge area a little further once it was complete and Thomas was able to come within a few days to complete the extension. I will be using the company again when we decide to fully finish the basement and put in the drainage system.

From scheduling our free estimate to the repair being completed the whole process was beyond A+ service and professionalism! They mailed out information pamphlets and booklets before our estimated date which gave us a lot of information. Joe Mancini was the professional who gave us our free estimate and sat us down and explained every step of the process in full. Before we knew it we were scheduled and the repairs were completed. The team that did the repairs was beyond prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

A friend we admire and trust recommended Quality 1st Basement Systems to us. My salesman was excellent, he was very open and knowledgeable. We went forward with the project immediately!

I am completely satisfied with the job done by Quality 1st Basement Systems. I had them waterproof my basement and crawlspace after I noticed some water seepage and issues. I first got introduced to Quality 1st by my neighbor who has his basement waterproofed and finished. When I called to set up my initial inspection the office staff was very helpful and professional. When I met with my inspector he did a superb job at explaining all of my possible solutions and left me with a proposal the same day! The installation crew did a great job and completed everything in 2 days. In the end I chose Quality 1st because I believe in their products.

I am satisfied with the work completed by Quality 1st Basements. I have an unfinished basement and was experiencing some issues with water and moisture. I found them through a quick Google search and liked the reviews that I saw on Angie's List. I called for my free estimate and liked that all of my questions and concerns were answered by the office staff. After meeting with my salesman John I felt confident in what had to be done to waterproof my basement. I invested in the Triplesafe sump pump system along with the full perimeter Waterguard system. The installation crew led by Juan Garcia did a great job. They were on time, efficient, quiet and clean. I will gladly recommend Quality 1st to anyone with a water problem.

I have used Quality 1st Basement Systems before and that is why I chose them again. Mike Bonfante was very professional and knowledgeable.