Testimonials for Quality 1st Basement Systems

We have used your company before and we were very pleased with the service. 

I had my crawlspace done. Mario and his team were wonderful. Very professional, knowledgeable and any issue was resolved to my complete satisfaction. Price was competitive and Steve, my salesman, was friendly and not pushy. Would definitely recommend 👍😊

Annual maintenance of sump pump. This sump pump is great. If we didn’t have it, we couldn’t use the basement. Quality First does a great job keeping it clean & running properly. Highly recommend. Ryan was great and I will request him again next year.

I am satisfied with the work done by Quality 1st at my home. I had a problem with water in my basement and needed a professional opinion. I was referred to Quality 1st by my contractor and received my free estimate. The office staff was very friendly and helped answer all of my initial questions. After meeting with my inspector Dan I felt confident that my water problem will be solved. The installation crew and Victor Leon did a very good job and completed the work in just 2 days!

Before contacting Quality 1st I was getting water in my basement the walls and windows. I called for a FREE estimate appointment after I found them online and received the best customer service. I met with my inspector Jessica who is a very special individual. She knows her product and creates confidence. Overall she was very professional, caring and diligent. The installation crew worked long and hard. They completed an enormous amount of work in record time. The job was well done and they cleaned up extraordinary. The crew leader Victor advised me at every stage as to what to expect. A friend of mine was visiting who had her own French drain installed and stated she has never seen such a clean job.

We are very satisfied with the job. The crew was professional, on time and neat. The office was very professional and Dorota was able to answer our questions. We liked Ken Peare's presentation.

I first approached Quality 1st Basement Systems because I was interested in getting a quote for basement waterproofing, and possible foundation repair. When I first contacted them, I was very satisfied with the information that was provided to me. Ultimately however what sold me the most was the sales team. I had three estimates in the past for the work which was performed, however Ken Peare's sales tactics won me over. The crew, with Juan as the foreman, was extremely efficient, friendly and left the basement in fantastic condition. It was much appreciated!

I had a window well drain, new window well (1st Quality basement sun house) and new window installed in my basement in a area where water would get in during heavy rains. Juan Garcia was the foreman on the job and he and his crew were excellent. They were professional, courteous and patiently answered any question I had as they were performing the job. The crew was thorough and clean, which all homeowners can appreciate. When the job was done, Juan and crew did not rush out the door. Juan ensured we did a full walk through and he re-explained everything one last time. This is a fairly straightforward job for them, but I certainly will bring back 1st Quality for potential jobs down the road.

I have been completely satisfied with everything from Steve V. coming to my home and giving me a reasonable quote for doing a french drain in my cellar to Juan and his crew doing the job that I am very satisfied with. I would recommend this company for any job that that they are qualified to do.

I was recommended to Quality 1st by a friend and I am overall satisfied with the work completed. They did a good job with waterproofing my basement. I had been wanting to move forward with work for about a year. I'm happy that I finally have a dry basement!

If I could give this company more stars, I would! A shout out to Joe Mancini for his knowledge and help setting up our job! My husband and I were completely blown away by the job that Heriberto and his crew did! Not only were they professional, polite, and knowledgeable, but they were also respectful to the property and when they were done it was spotless! Such hard workers! If you need basement work done, don't even hesitate to give Quality 1st Basement a call! (French drain, sump pump, and wall barrier)

I am very pleased with the waterproofing work completed by Quality 1st Basement Systems. I had a water problem in the basement for about 3 months before moving forward and contacting Quality 1st Basement Systems. I did research on other companies but liked the reviews that I saw on Angie's List. When I first called the office staff they were courteous and helpful. My inspector Jack was very thorough and knowledgeable. He provided me with all of the information needed to fix my water problem and explained all of the systems. The installation crew led by Wilver did an excellent job, very prompt and neat. They worked non stop until the job was complete, very hardworking overall.

Kudos to Mason Koonce and his crew they did a remarkable job, the quality is outstanding, and their professionalism and downright friendly demeanor demands to be noted and thank. Thank you, Mason, job well done!

A first-class inspection by a highly professional and knowledgeable expert. A very good company to deal with. Fair and truthful.

You truly get what you pay for. We had them install a system in our basement about 3 years ago. They showed up when they said they would, were professional, fast, and most important, neat. We had some issues with some faulty equipment and they replaced it quickly, at no additional cost. We just had a maintenance visit from Justin and he was terrific. Unlike the utility companies that say they will show up sometime between 9 am and 5 pm, Justin called me and said he was on his way and arrived exactly at the scheduled time. He made some adjustments to our system and was extremely courteous and professional. I highly recommend these guys!