Testimonials for Quality 1st Basement Systems

Marcus came by to service my triple safe pump. He was able to diagnose, and explain in simple terms that one of the pumps was not working and quickly changed it with a new one. He was professional, courteous, and clean. Please hire more individuals like him!!!

Mike came by to service my triple-safe pump. He was professional, courteous, and clean. Please hire more individuals like him!!!

It was an awesome experience. Their representative, Mike Notar, was amazing. He was very professional and was always available (even after hours). He answered all our questions and guided us through the whole process. He even came at the end of the project to make sure that everything was according to plan and that we were satisfied with it. Thanks, Mike for reminding us what great customer service is. The crew (Ruben, Jeremy, and Carlos) were punctual, very professional, hard-working, very accommodating, super clean, and took the time to answer all our questions. The waterproofing of our crawl space was conducted in just one day and we are very happy with the results. We highly recommend Quality 1st Basement.

The main reason I hired you over other companies is the booklet you sent and the presentation. The installers were excellent! i am very satisfied with the job.

Very Nice, Professional, and easy to work with. Overall the whole job from start to finish was AWESOME !!  I would recommend Quality 1st to anyone who needs work done with waterproofing or drainage in your basement.

Mike D. of quality first basements was very professional throughout the process. Mike walked me through the installation process and best ideas and practices. I will also note Mike was honest with what was necessary to keep my basement dry. He worked with me as far as timing, because these type of projects are expensive to complete. Wilbur was the foreman on the job. Wilbur was professional and explained each step he was taking during the installation and advised me to use the triple safe sump pump and the Sani-Dry dehumidifier. Would recommend quality first basements, Mike D. and Wilbur to family and friends.

We have previously had Quality 1st install a sump pump system and install drains around the basement. They did an excellent job, were neat, cleaned up, and have provided excellent service to the system. We're going to have another wall of the basement added to the drainage system, and I am extremely impressed with the price, the short wait to have the work done, and the professionalism of the service tech, Justin Williams. All in all, I'm extremely happy with the interactions and the work that I've had done with this company and highly recommend them.

After a year of consideration, I took my friends advice and contacted Quality 1st Basement Systems.  The warranty offered was one of the top reasons that Quality 1st was used.  I am very satisfied with the work that they did.  When the installation team arrived, they were eager to get the work completed and also very clean.  With my battery backup I feel confident going forward that I will not have a wet basement again and I am happy I chose to work with Quality 1st Basement Systems.

Could not be happier with the service provided by the Q1B team! Kyle was super helpful, informative, and responsive when selecting what to choose. Heriberto and his team did a fantastic job installing. Very responsive, and professional and they did an awesome job!!  Highly recommend!

Sha Con is an excellent service manager- he is very responsive and hard working. He never disappoints. Kyle also did a great job and went the extra mile to make sure everything was working properly, very courteous. Iv'e refereed your company to others.

 Quality 1st are the guys to use! From the system designer Steve, through execution and cleanup by Wilver, Carlos, Saul, Danny, and the rest of the crew - these guys were all outstanding.Overcame hiccups, accommodated the homeowner, respectful, courteous, and did it all in one day. An absolute job well done. Kudos to the admin and scheduling team in the office too. I can sleep well at night with my new Waterguard system and Triple Safe pump. Mold-x2 worked well, and the vapor barrier is QUALITY stuff too! Five stars for these guys!

I already had a sump pump from Quality 1st, so I hired them again because of my prior great experience. The team was clean and helpful and the office staff was friendly.

The crew from Quality 1st did a great job. We were very happy with the work done on our basement we needed to give them a huge shout-out. Erick morales, Luis aviles, Josue segarra did a great job!! Great workmanship, they were polite and also cleaned up after themselves. Nothing more you can ask. Thank you!!

I am very satisfied with all that Quality 1st has done for me. I got my entire basement finished and waterproofed. My inspector was very helpful and explained all of my possible solutions and products in depth. I was referred to Quality 1st from a molding company and could not have made a better decision. I chose Quality 1st because of their professionalism and reasonable price. Jesus and his crew were excellent during the installation process.

I am pleased with the work completed by Quality 1st Basement Systems. My home was built in the 40's and I had been noticing some water in my basement for a while before contacting Quality 1st. When I first met with my inspector he helped me to understand the products and how I can solve my water issues. The installation crew led by Jesus were prompt and reliable. They installed a sump pump along with french drains and now my basement is always dry. The company was very easy to work with, I would hire them again.