Testimonials for Quality 1st Basement Systems

I heard about Quality 1st Basement Systems through the telephone pages. The office staff was pleasant and the installation team was great! Their price was my top reason for hiring them over another company.

From customer service to the workmanship and our sales rep, Greg was helpful every step of the way and delivered every promise. On a final note, we are so grateful for 1st Quality Basement for making our home a dry one and now an additional livable space in our home. We highly recommend this company.  Thank you so much!

AAA All the way !! Awesome !!

I just wanted to take this opportunity to thank you for meeting with me last week to give me a very professional and informative presentation of Quality 1st’s services as well as a detailed and thorough estimate. I appreciated our appointment. Everything you demonstrated truly does point to quality first and I’d be very willing to consider it in the future for my own waterproofing needs. Thank you so much. Have a great Thanksgiving. Best Regards, Marietta

I had my crawl space sealed and insulated by Quality 1st. Dane showed up on time and was very professional in his inspection. Thankfully now my floors above my crawlspace are no longer cold!! I have been wanted to have this work done for a long time and I did tons of research. I am very pleased with this work. The workers were very professional and informative as they made sure I knew exactly what was going on. Overall a 5-star experience. I am happy I chose Quality 1st

Wilbur and the team were great. They showed up within the expected time frame, were kind and professional, and installed the new equipment quickly.

Ryan was extremely professional and thorough. He was prompt and courteous (offering to help bring in packages from the porch). He explained what I should expect, specifically what he planned to do in detail. Ryan performed his duties quickly and quietly (my undisturbed infant stayed asleep lol). Afterward, he explained what he did and showed pictures of his work (before and after). If I need Quality 1st in the future I hope Ryan is available.

No water seepage in basement during the strong rains of Sept./Oct. and I am very satisfied with the work done. Office staff and salesman were very good.

As always your company has provided me with a solution so that I can feel totally secure that my basement water situation is stable.  I love this little house and I want it to always be as safe and secure as I can make it.  The battery has always worked and the water we had from the multiple snow storms in the past 5 years really put it to the test.  It was replaced this last check up and the technician was just lovely - which is always the case with your workers from the people on the phones to the men in the trucks.   Thanks again Dan for having exactly what your company name statements A QUALITY 1ST COMPANY.  

I called Quality 1st Basement Systems after the water damage in my basement from Hurricane Sandy. I am overall very satisfied with the work completed and would gladly recommend them to anyone with a water problem in the basement. My inspector gave a great presentation and offered affordable solutions that fit my needs. The installation team was professional and clean. I did research with other companies before contacting Quality 1st but chose to go with them because of the price and professionalism.

Overall I am very satisfied with Quality 1st Basement Systems. They do good work. I first heard about them after my father saw their truck on the road and needed a free estimate on my basement water issues. I always got water thru the floor when it rained heavily. My initial call to the company was very professional, the woman I spoke to was kind and willing to help. I answered a few short questions and was set with my free appointment. My inspector Dan was very kind, patient, and informative. He offered solutions that were fit for my basement. My experience with the crew led by Jonathan was a good one, the guys were quick and professional. I did research other companies but chose Quality 1st because the price was within my budget and I believed in the quality of the products.

Kyle is very nice, informed us of options and addressed concerns. Very personable. Did work weekly. Polite.

FANTASTIC JOB! Rubin and his team were: on time, courteous, friendly, clean, and performed a FABULOUS JOB! I would HIGHLY recommend this service to anyone looking for a "dry" basement.

Earlier today Ryan Santaliz from Quality 1st came to my house on a service call for a dehumidifier. He was on time, professional, clean, and very polite. I couldn’t have asked for a better service call! I recommend using Quality 1st Basement Systems and Ryan anytime.

My wife and I first had work done to our basement with Quality 1st Basement Systems back in 2010 when we had waterproofing done on our basement. Since then we are pleased with the annual service appointments, and how smoothly everything goes. The staff are excellent in setting up the appointment and the techs are wonderful. They are courteous, knowledgeable, and do an excellent job. We are very pleased after every appointment, and we would definitely recommend Quality 1st to anyone who is having waterproofing issues.