Testimonials for Quality 1st Basement Systems

Wilver and his crew were excellent. They were knowledgeable and professional. Wilver explained everything and kept me in the loop throughout the construction. They were very respectful and protective of my property and when they were done everything was clean with all garbage removed. I believe they went above and beyond and it is evident that they take pride in their work,as they should. My basement looks beautiful and I only wish I had this done years ago. Wilbur and the guys were great!

I had a pleasant experience with Quality 1st Basements. Our basement was flooded from Ida and Dane suggested what needs to be done since we have a floating basement. Dane, Wilver & the crew were very professional throughout the entire process. Wilber and his team arrived on time & reviewed the job before starting. Highly recommend this company. An amazing experience with them & the entire team was professional! Thank you Q1 basement, Dane, Wilver & team!! You’re the best!

I chose Quality 1st because the salesman was trustworthy, the computer provided a great demonstration, and all my emails and phone calls were returned promptly. The salesman explained the system and the products very well.

I first had work done by Quality 1st Basement Systems back in 2010, and I have continued to be impressed by them. Every year the work that they do during the service appointments are excellent. I have recommended Quality 1st to many of my neighbors and my coworkers, and never once have I been disappointed. Good Job ! 

I first approached Quality 1st Basement Systems because I had a partially finished basement, but I live near water, so I wanted to be proactive and get a pump installed. I decided to go with Quality 1st because you get more then you expect every step of the way. Its all about service, and the customer. Overall, I am very satisfied with the company. I had a great experience with the staff when setting up my appointment and the salesmen when learning about the products. The installation crew was also outstanding, and was led by a professional foreman. I am very pleased with everything that happened, and I will definitely recommend Quality 1st to my friends and family.

Technician seems to enjoy his job and knows what he is doing. Your Service Tech was courteous, Very friendly & work conscientious. was a pleasure to have him recommended to anybody. 

The technician was very professional. The service was performed well and I am happy with my decision on going with Tom Roman's Company, Quality 1st Basement Systems. 

Service manager and service tech (Sha' Con Kasey) and (Randy Halal) was patient and assisted with repair immediately. Very professional mannerism.

Ryan was very professional and knowledgeable. He provided excellent service on the system installed in my home as well as provided options on how best to manage the issues I was dealing with. Would 100% recommend both Ryan and Quality 1st

Talking to Glen Z., he told me all the things you do and how you do it and I liked what I heard. Keep up the good work now!

I needed to solve the problem of a damp basement with an open drain system and inefficient sump pump. I first met with salesman Ron Michaels, who was very knowledgeable and really listened to my concerns. He put together a waterproofing plan to make my basement dry and keep within my budget. On the day the work was scheduled the crew led by Wilver Cardoza arrived on time, were professional and courteous and completed the work within the time frame I was given. During the recent wet weather the system seems to be working well and I am very happy that I no longer have that musty basement smell. I also wish to commend Juan Gonzalez for his patience and help in answering all my questions related to the job and ensuring I was fully satisfied with the work.

My service technician Sha'chon explained everything thoroughly and his work was efficient and timely. He showed up to my home on time and let me know exactly what work was being performed. He walked me thru the entire process and informed me that my sump pumps were working properly.

Our salesman Kenny was excellent. He knew his products and explained them in thoroughly at a level we could understand. The office staff was always very helpful and informative. They worked with me at every level and were pleasant whenever I spoke with them. The installation team were courteous and did a beautiful job. After cleanup, I couldn't even tell they were ever there!

I have always been pleased by your company. Everyone is professional & courteous.  I have used you in 2 homes and often mention you to those who have similar problems. Keep up the good work :)

Service Tech explained every detail of his work, very neat. Everything was left spotless in the areas he worked at.