Testimonials for Quality 1st Basement Systems

After relaying my concerns and reservations to our Salesperson Keith MacFarlane I am happy to say that all of my concerns were addressed and resolved to my satisfaction. I was and am quite happy with the quickness to satisfy me and to work with me in resolving my concerns, and in this I am very grateful. Keith has made the entire sales and purchase procedure a decent and easy process for us now.

Thank you for all your effort and kind consideration for setting not one, not two but three appointments so I could finally have the ability to have a very professional Consultation and thoughtful and quick written quote.    It was a pleasure to meet and work with you this early evening and I am very glad you kindly took my project seriously and worked so hard to get my site appointment so thoughtfully booked. Home selling and buying is very stressful and your Professional System Design Specialist expertise went a long way to ensure I may potentially have a situation fixed. You made my moving life and Real Estate needs better and I am for ever grateful. Thank you for being such an excellent Ambassador of definitely all things basementy. 

I got quotes from other companies for my flooded basement, but Quality 1st Basement Systems had the WaterGuard system and the best pricing. The installation team was clean and efficient and now my basement is dry!

After 3 years of putting off waterproofing our basement, we are so happy we decided to go with Quality 1st Basement Systems to get the job done right.  Our salesman was friendly and knowledgable, as was the installation crew!  We were particularly impressed in the promptness in calling us back the entire staff had.

Quality 1st Basement Systems did a great job with the installation of a sump pump in my house. The book provided with their estimate was very informative and their salesman John Schweitzer was very knowledgeable and professional. The company's quote for the work was comparable to another quote I received. I chose the company because I felt confident that the hardware they would install would be the best available. The installation, led by Wilver Cardoza, went quickly and smoothly. They did a great job of containing the dust with tarps and plastic covering. The work looks extremely professional. The hardware installed was exactly what i expected based on the book and quote. Very satisfied customer.

Quality 1st Basements has been my go-to company for various critical house projects - basement sump pump/french drains and garage floor stabilization. Jeff Pitek and the teamwork great, know exactly what they're doing, and finish the work on time. I will be working with them again.

Huge thank you to our representative Dane C and our job foreman Miguel A! We purchased a home and started taking on water during rain storms shortly after moving in. Dane C came out to assess our situation and suggested a custom perimeter trench, sump pump with a vapor barrier. Within 2 weeks Miguel A and his team were at our house and 8 hard hours later they completed full installation. We were amazed at how fast and thorough they were able to do the installation in one day. Extremely professional through and through. Looking forward to a good rain again - thank you, Miguel and Dane!

I called for maintenance of Sedona dehumidifiers. Ryan came on time and serviced both of my units. He explained each part of the process and provided pictures upon completion. Additionally, he repaired some of the vapor barriers in my crawl space. Overall the service was excellent and I would highly recommend this company.

Jessica Long was very very helpful in explaining the situation to us. She is very knowledgeable and answered all of our questions and she is smart and a valuable person on the sales team. 

Quite satisfied. Worked with Ken before, which is why I proceeded ! The installation team was great ! courteous, timely and neat. Used you before; satisfied then, satisfied now !

I am very satisfied with the relationship that I have with Quality 1st Basements. They helped through numerous projects, and were very reasonable when issues arose. The system they install is very good, and makes a difference for the basement.

We had Quality First basements encapsulate our crawlspace and install a dehumidifier. We've had the system for a few years now and we're very pleased. The install went very well, the technicians were very pleasant, professional, and on time. Each year they come out to check on things to ensure the system is performing as intended.Just this past week John, the service technician, came out to perform the annual check.He called when he was approximately 30 minutes away, arrived on time, wore protective footwear so as not to mark up the carpet. He was very pleasant to deal with and provided a very professional appearance.He spent about 30-40 minutes checking things out; cleaned out the sump area for the dehumidifier, changed a filter, and did an overall check of the system.I would recommend this company to anyone who is considering their services.

Quality 1st Basement Systems did a fabulous job in my crawl space. My HVAC guys are thoroughly impressed with how nice and dry it is and has no mildew smell. Crawl space is fully encapsulated, with 2 sump pumps and a heavy duty dehumidifier. Juan and his crew of four were great, everything was cleaned up and removed from my property.. highly recommended Sales guy Joe, Juan and his team! 

The waterproof lining and dehumidification system in my crawlspace works well and is clean and safe. Randy and his trainee Mike recently did my annual maintenance. They stayed in clear communication about the schedule, and they arrived on time.  They worked quickly and professionally on the maintenance tasks, including fixing a leak in a pvc elbow. Randy noticed a slow leak on my water pump, even though this is not part of the dehumidification system.  I was able to have it repaired by someone else before it became a much bigger problem.  Thank you to this wonderful team!

I had a water leak in my basement for about a year and decided to start some research on how I can fix the problem. I found Quality 1st Basement Systems on Angie's List and the Better Business Bureau. They had good reviews on both sites and their staff was professional. The installation team was prompt, efficient, and courteous. I reached out to other companies, but my salesman Ken Peare provided me with the most reasonable quote.