Testimonials for Quality 1st Basement Systems

Vinny was very knowledgeable and helpful. He explained the service and worked efficiently.

Quality 1st Basement Systems did a good job waterproofing my basement. My salesman Don was very knowledgeable. The office staff was friendly and the installation team did a good job. I invested in the battery back up system and chose Quality 1st because the staff was knowledgable and the price fit within my budget.

I am very satisfied with my waterproofed basement! Quality 1st did a very good job with everything. My inspector was very helpful with the whole process from beginning to end. I was first referred to them by my neighbor and was highly impressed with the installation crew, they were excellent. I am very happy with my Triple safe sump pump.

I would appreciate if you can send the same guy next year. Good Job ! 

Our home has been using Quality 1st basement since 2007 or say since it was built. When there is emergency you know you can count on them .I had my basement flooded and it was 1 inch water - Our technician Randy was at the door before it was 2 inches. Our family highly recommend Randy from Quality 1st basement for the basement related services. He thinks ahead and gives suggestions which are in the best interest of homeowners safety and healthy living.Most important they are reliable, trustworthy, prompt and just a phone call away when there is any emergency. Best wishesMr & Mrs Patel

Jack from Quality 1st came by and immediately identify the source of the water issue was NOT from the foundation but most likely due to a leak in the outdoor bib. Opened the wall and there it was, water leaking from the shark bite connector.A few days ago, another contractor came and looked at the same problem and immediately quoted $3500 to install a drainpipe with no mentioning of the potential leaking issue. I think it's fair to say which business is more honest.Can't comment on how good a job Quality 1st basement is doing, but at least I know they're not going to charge me something I don't need.

Installed water guard perimeter French drain, triple safe sump. All workers were really professional, especially Victor the lead foreman was very knowledgeable and knew his job inside out. He answered all my questions and assured me that there will no issues with water in the basement anymore. Would definitely recommend this company for any waterproofing work.

I first approached Quality 1st Basement Systems back in 2011 to solve the water problems in my basement. I had a sump pump installed, as well as other waterproofing products, and I am just as pleased with my basement now as I was when the work was installed. I am very satisfied every year when Quality 1st comes out for my service appointment. The office staff is very responsive and courteous when setting up my appointment, and the technicians are pleasant and efficient. I am very happy that I decided to go with Quality 1st Basement Systems, and my basement is better than ever.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I appreciate that Randy let me watch the whole procedure. I was interested in how the sump pump worked and they explained everything. 

We are very pleased with our annual service appointment with Quality 1st Basement Systems. The service guy that came out Sha'Chon Kasey was great! He should be in sales. He almost sold me on getting your dehumidifier air system for my house. We will be in touch!

After struggling with water problems in my basement, I knew that I needed to have a sump pump with a battery backup installed. I had heard about Quality 1st Basement Systems because my daughter had used them in the past, and she was very satisfied with the work that was done. After going through the process myself, i was very impressed with every step of the process. The staff was very good in setting up my appointment, and the salesman was excellent in his presentation. Jesus and his installation crew were very polite and efficient, and they did a wonderful job. They informed me of every key step of the way, and I was very pleased with the work and level of the cleanup. The whole process exceeded my expectations. I am very happy my daughter recommended Quality 1st Basement Systems to me, and I will definitely do the same for anyone who is thinking about getting work done in the future.

Just wanted to comment on how great the experience was with both Matt and Ruberto, the installer. The proposal process was seamless and really consultative which I liked. The installation was completed quicker and more efficiently than I had anticipated and the team made sure we were absolutely satisfied before leaving. I work from home and my office is close to where the work was being done. I was able to work without interruption which was also great. I would highly recommend it.

We had a great experience working with Mike to find solutions for our sagging 1850s house. His thoroughness in assessing the whole situation and expertise in designing a solution created a plan that exceeded our goals. We would recommend Mike and Quality 1st to anyone with a basement that needs more than just a simple fix.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!