Testimonials for Quality 1st Basement Systems

Before Quality 1st fixed me leaky basement I was having a water problem for more than 6 months! I decided to give Quality 1st a call and was instantly pleased with the courteous and professional office staff that set my free estimate appointment. Before meeting with my inspector Rick I recieved a presentation packet in the mail that showed me different solutions and what was the problem. My salesman Rick Ludlow was very honest and provided me with an instant quote the same day as my inspection. I am pleased to know that my system is under warrenty and is transferrable. The installation team was respectful, hardworking and left the job site cleaner than they found it!

I am so pleased with the work done by Randy Halal and your team. I had several issues going on at multiple locations, including a wet and leaky basement, a structural problem with floors that were sagging because they needed foundation support, as well as general humidity and mold issues. Randy was able to come in and diagnose the issues at each location, and offer me solutions with clear and understandable explanations.

I needed a sump pump, and Quality 1st's web site and literature had the best explanations and detail of what I needed. The sales rep was excellent and helped me make my choice.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

He was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, he was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Dane helped me and was great he waterproofed my basement and it stayed dry through this whole storm!! I recommend their quality 1st to all my friends!

Could not be happier with the promptness and quality of service

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

We are completely satisfied with the work installed by Quality 1st Basement Systems. My inspector was very helpful and explained all of my options for waterproofing my basement. My installation team was hard working and finished the job in no time.I was referred to Quality 1st by a co-worker and chose to go with the company because the timing and budget worked out for me nicely. I even decided to invest in the Ultra Sump III (battery back up) system to protect my home from pump failure.

Melvins crew did a great job. If I get more work done I will call. Chose this company because of Melvin and his crew. 

I already had an UltraSump sump pump from Quality 1st, and they did good work installing it. I went back to them for another job and I am very satisfied with my choice, the team did a very good job.

The only place I trust for waterproofing! Mike, Mario, and the team did a tremendous job solving the water issues in our basement. Would recommend them to anyone.