Testimonials for Quality 1st Basement Systems

Handled A Job In Our Basement Very Efficiently.We found out about Quality 1st Basements by just doing a simple google search because they were one of the first companies that came up. I spoke to them about what we wanted to get done and they came up with a schedule for the work after we signed the contract. They pretty much did a complete waterproofing of our basement and also installed some drains as well. The job went pretty well but I was very worried about the mess throughout the whole process, however, they were able to clean up very well and really didn't leave much behind. 

Justin was very professional. Called ahead of his arrival & explained the service that was performed & answered all my questions.

Very professional and fairly priced.

The service was prompt with detailed explanation of what was done. Thomas - the technician was very professional. 

I wanted to fix my basement for three years and a friend recommended Quality 1st Basement Systems to me. The installation team was excellent and I am very satisfied with my new sump pump investment.

I was very happy with the work of Quality 1st Basements! My Forman Jonathan was very professional and was happy to answer any question I had. He seems very knowledgeable and explained the process.He and his crew arrived early and completed the job in just about the time he said it would take. The team covered all my stuff and I was very surprised to find a very clean area when the job was complete.

Greg came out to perform an estimate and he was incredibly kind, professional, and knowledgeable. He assured me that my structure was sound and that our foundation was solid. I would absolutely recommend quality 1st and Greg to others.

Ryan of Quality 1st Basement the service tech did a wonderful job while performing the annual maintenance on our sump pump system in the basement. He identified certain issues in the original installation done in 2003 and fixed it. His attention to detail was exemplary. Ryan deserves a 5 star rating.  

We used Quality First to install a drainage system in our basement. Justin came out for the annual preventive system check and was thorough, clear, professional, on time, and pleased. Will request him yearly.

We had issues with some water getting into our basement.  So we went out and got a few companies to look at our situation.  After meeting with your design specialist, John Schweitzer, we felt confident that your company was the optimal choice in selecting a waterproofing system.  John did a thorough analysis of our basement and put together a comprehensive plan that would address the problem.  Other companies did a basic analysis and didn’t provide much comfort that they could get the job done effectively.  John sat down with us, answered our questions and listened to our concerns during our meeting with him.  He was informative and knowledgeable of the product you sell.  Other companies out there offer similar products, not waterguard, but overall a French drain type system.  We could have gone with one of the other groups, but Quality 1st’s customer service level led us to believe that they’d be the right company to do the job. Juan Garcia and his crew did the job a few weeks later and put the system in place quickly.  Juan was very professional and answered our questions during the course of the project.  He and his team were very hard workers and must be assets to your company.  After the completion of the project, John was available to answer follow up questions that we had about the basement system your company installed and he followed up with us to be sure it was doing what it is supposed to do.  We’ve been leak free over the past two months.  Should we know others who might need your product in the future, we will gladly recommend your company.

Andrew arrived on time and was pleasant, courteous, and kept me informed of his progress. He explained why the primary sump pump had to be replaced. It is great to know that there are still companies and employees who love their work.  Cudos to Andrew he represents Quality First Basements very well. As always it's a pleasure doing business with your company.

I am satisfied with the work completed at my home by Quality 1st. My salesman Kenny had a ton of excellent information and answered all of my questions. I first heard about Quality 1st through a family member and chose their company because of the products. I invested in a battery back up system so my basement never floods, no matter what!

I am very pleased with the work completed by Quality 1st Basement Systems in my basement. My inspector Ken Peare was very professional and knowledgeable of all products. I had a water problem and the products that Quality 1st offered, gave me a true solution. I had been thinking about finishing my basement and having it waterproofed for a couple of years before contacting Quality 1st. The staff was friendly and efficient. And the installation team led by Victor Leon was hardworking and professional.

Mario and his team were on time, very knowledgeable, and professional. They took care to protect the area they were not working on. They were very neat, did a great job in fixing the problem, and took care to clean up. Mario took extra time to explain every step he was performing. You could not expect more from a service team. I might also mention that Matt did an excellent job as our salesperson. He explained things very well, took phone calls from us prior to commencement, and followed up after completion. We are satisfied in every way

I'm very satisfied with the work done by Quality 1st in my house. The staff was very professional. They did a great job installing a new sump pump, treating mold on the walls of the basement, and installing a new bilco door. They were very organized and left everything clean. My satisfaction goes from the assessment and proposal for the project done by Matt Abrahamsen to the execution by the team led by Johnathan N. Great job! Highly recommended.