They were very professional. They also explained in details what the work consisted of step by step. If you had any problems or questions they were right there to answer any questions.
Dawn T. of Baltimore, MD
Monday, September 27th
He was very knowledgeable and answered all my questions. He was a pleasure to work with.
Adele S. of Baltimore, MD
Tuesday, August 18th
So glad we did it! This was a project that we were not looking forward to. We had no idea how it would go! Choosing the right company makes all the difference and we made the right choice with your company. The company has amazing values and work ethic evident by the guys working in our home. We did it right before we went on vacation and we could have peace of mind knowing our basement problem was finally SOLVED. The best part is you don't even know the sump pump is running! It runs so quietly that you don't even notice it!
Adela C. of Baltimore, MD
Saturday, August 22nd
Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these.
Stephen A. of Baltimore, MD
Friday, September 25th
We have a pretty serious water issue under our home with a high water table and underground river that left our old sump pump gasping during 2018's heavy rains in Maryland. We found peace of mind by getting one of their dual sump pumps systems that has the backup just in case, and it has worked perfectly ever since. Their teams are professional and courteous and got the job done, and we thank them for their efforts!
Frank B. of Baltimore, MD
Thursday, October 15th
Basement Systems did an amazing job waterproofing our church crawl space. It was not an easy job at all being in an old building and being in the city. The crew was very knowledgeable and knew the right thing to do in some very difficult and complicated situations.
Matt S. of Federal Hill, MD
Thursday, December 28th
Although the job was expensive, I consider it a tremendous deal for the amount of work they performed. The quality of their work is quite impressive. It far exceeded my expectations. All around, this company is a delight to work with and I highly recommend them for any basement waterproofing needs. The basement is now bone dry. I can also rest easy knowing that the work is guaranteed and transferable with the sale of the property, something that will be appealing to a home buyer. This company is a class act.
Timothy W. of Baltimore, MD
Monday, October 21st
The crew was fantastic, friendly and worked extremely hard on getting this done.
Chris H. of Baltimore, MD
Monday, October 17th
The service before, during, and after the work they performed in our home was outstanding! Very friendly staff and helpful when setting everything up. The crew was polite and happy to answer any questions while they worked. Cleaned up after themselves very well too!
Barbara P. of Baltimore, MD
Thursday, October 17th
I just wanted to thank you for sending an amazing crew. The team were very professional, conscientious, diligent, and hardworking. I am truly pleased and I hope they can get a raise or bonus for their hard work. She was a tremendous help and was very courteous and I am grateful for All of you!!!
Thank you again
Ciara Kizzie
Ciara K. of Baltimore, MD
Friday, April 23rd
The team was great and answered all my questions. I haven't had any issues since my install. Very thankful for this company.
Annie H. of Baltimore, MD
Thursday, November 3rd
To my relief (and surprise), the salesman/estimator was very straightforward and willing to discuss options/ best solutions with me, without pressuring me to automatically purchase the most expensive system. He was clearly very knowledgeable and was patient and courteous throughout our meeting. Your reputation is stellar, for sure.
Dana G. of Baltimore, MD
Wednesday, October 3rd
He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him. I wish the work could have been done sooner. Yet, I understand that the state has had an unusually rainy season. I am happy that the company is busy with customers that need their services. I am not the only homeowner with this problem. Best ever to Basement Systems. Delores and Carl Harvey
Delores H. of Baltimore, MD
Monday, April 15th
He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him.
Delores and Carl H. of Baltimore, MD
Wednesday, April 10th
Was so happy with the quick and thorough work of the crew in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!
