We have a pretty serious water issue under our home with a high water table and underground river that left our old sump pump gasping during 2018's heavy rains in Maryland. We found peace of mind by getting one of their dual sump pumps systems that has the backup just in case, and it has worked perfectly ever since. Their teams are professional and courteous and got the job done, and we thank them for their efforts!
Frank B. of Baltimore, MD
Thursday, October 15th
Basement Systems did an amazing job waterproofing our church crawl space. It was not an easy job at all being in an old building and being in the city. The crew was very knowledgeable and knew the right thing to do in some very difficult and complicated situations.
Matt S. of Federal Hill, MD
Thursday, December 28th
Although the job was expensive, I consider it a tremendous deal for the amount of work they performed. The quality of their work is quite impressive. It far exceeded my expectations. All around, this company is a delight to work with and I highly recommend them for any basement waterproofing needs. The basement is now bone dry. I can also rest easy knowing that the work is guaranteed and transferable with the sale of the property, something that will be appealing to a home buyer. This company is a class act.
Timothy W. of Baltimore, MD
Monday, October 21st
The crew was fantastic, friendly and worked extremely hard on getting this done.
Chris H. of Baltimore, MD
Monday, October 17th
The service before, during, and after the work they performed in our home was outstanding! Very friendly staff and helpful when setting everything up. The crew was polite and happy to answer any questions while they worked. Cleaned up after themselves very well too!
Barbara P. of Baltimore, MD
Thursday, October 17th
I just wanted to thank you for sending an amazing crew. The team were very professional, conscientious, diligent, and hardworking. I am truly pleased and I hope they can get a raise or bonus for their hard work. She was a tremendous help and was very courteous and I am grateful for All of you!!!
Thank you again
Ciara Kizzie
Ciara K. of Baltimore, MD
Friday, April 23rd
The team was great and answered all my questions. I haven't had any issues since my install. Very thankful for this company.
Annie H. of Baltimore, MD
Thursday, November 3rd
To my relief (and surprise), the salesman/estimator was very straightforward and willing to discuss options/ best solutions with me, without pressuring me to automatically purchase the most expensive system. He was clearly very knowledgeable and was patient and courteous throughout our meeting. Your reputation is stellar, for sure.
Dana G. of Baltimore, MD
Wednesday, October 3rd
He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him. I wish the work could have been done sooner. Yet, I understand that the state has had an unusually rainy season. I am happy that the company is busy with customers that need their services. I am not the only homeowner with this problem. Best ever to Basement Systems. Delores and Carl Harvey
Delores H. of Baltimore, MD
Monday, April 15th
He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him.
Delores and Carl H. of Baltimore, MD
Wednesday, April 10th
Was so happy with the quick and thorough work of the crew in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!
Jason M. of Baltimore, MD
Monday, June 15th
Clean. Courteous. Professional. On time. Excellent workmanship.
AK D. of Baltimore, MD
Tuesday, April 9th
From the beginning I met with the salesman who was very knowledgeable and respect and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from the owner which I thought was very personal . I would recommend this company to anybody.
Kathy H. of Baltimore, MD
Tuesday, September 24th
Just wanted to personally thank you for a job well done. He has been absolutely wonderful and everything looks great and he's went above and beyond with answering questions and making sure we know how to access the valve under the new floor!
Thank you so much!!
Katrina P. of Baltimore, MD
Monday, November 9th
Thanks very much!
Project went extremely well.
Work crew was outstanding!
Installation looks terrific!
Larry Russell
