Testimonials for Quality 1st Basement Systems

Extremely satisfied with PolyLEVEL of our exterior stoop. Andrew was amiable and thorough. We understood exactly what we were getting, the cost and the PlolyLEVEL advantages. William and Sebastian were friendly, professional and very conscientious. William took care that the PolyLEVEL would not breach our foundation & seep into the basement. The team worked well and left everything else clean, sealed and pitched properly. Great workers !  PolyLEVEL seemed superior to mud jacking in many respects for our sunken stoop. Quality 1st positive reviews & endorsements from the BBB & Angies list gave us confidence in the company's dependability and professionalism. Above all, from our first contact, we were impressed with the high degree of attention to providing outstanding customer service.

Andrew, the System Design Specialist, was friendly and thorough. We understood exactly what we were getting. The installation team were friendly, professional and very conscientious. The team worked well and left everything clean, sealed and pitched properly. From our first contact with Quality 1st we were impressed with the high degree of attention to providing outstanding customer service.

Just a quick note to let you know what a great job your comapny did. I was concerned about the trenching & digging on my lawn, but after it was all done we can't even tell we had work done. I was impressed with the neatness and professional way the job was done.

We've had a couple of large storms since the new gutters & guards were installed.  While we do love waterfalls, it was nice NOT to have the one that used to flow out of our gutters outside our kitchen window! I have & will continue to recommend Klaus Roofing Systems.

We were the first appointment of the day, Heriberto called to say they were on the way and they arrived right on time. They were very polite and professional. My husband was impressed with how neat and organized they were. We had a crack on each side of our basement repaired with FlexiSpan. We will definitely recommend Quality 1st to anyone we know who needs basement work... All of the products in the brochure look amazing. We are so happy that they came recommended us!Thanks for a great job!

I must say I'm truly impressed with the premium service I received from Anthony to the installation (Billy, Brandon & Rodney), and client services (Ashley and Jennifer) from the beginning, to the end of the job. Every detail agreed upon, and even fast-tracking fulfillment of this sump pump installation a week earlier, was executed with precision. Any questions I had about billing, timeline/scheduling, preparation, technical questions about the pump were answered promptly. The installation crew was on point, on time, super professional, and kept me posted throughout the process. This entire experience assured me that I certainly made the right choice with Quality 1st and you'll be highly recommended. Thanks for kicking off a wonderful start to the New Year!

The technician Jose Lopez was amazing. He called, as I was told that he would prior to his arrival. He arrived on the earlier side of his eta. He was very knowledgeable, respectful, and neat. This is a quality company with quality employees. I would definitely continue to use them and highly recommend them!

Quality 1st did a really good job at fixing all of my crawlspace issues. Before Quality 1st the crawlspace had a musty smell and was very damp. I chose to go with Quality 1st because of the price and products. My sales rep did a good job explaining all of the products and what can help me. The installation team was very fast and did a good clean up.

Greg and Juan provided 5-star service. A French drain, wall supports a dual sump pump and Sedona dehumidifier. Professional, reliable, explained everything and it went off without a hitch.

My experience with Quality 1st basement systems was outstanding! Everyone I dealt with was courteous, thoughtful, honest, and hard-working. They even cleaned up after the installation of the sump pump. I was so happy with this company and would recommend them to everyone I know. A+ all the way.

Justin came and took a look at my waterproofed crawl space, answered all my questions, was extremely friendly and courteous.  

Great experience. Knowledgeable staff, on-time service. Very professional.

Handled A Job In Our Basement Very Efficiently.We found out about Quality 1st Basements by just doing a simple google search because they were one of the first companies that came up. I spoke to them about what we wanted to get done and they came up with a schedule for the work after we signed the contract. They pretty much did a complete waterproofing of our basement and also installed some drains as well. The job went pretty well but I was very worried about the mess throughout the whole process, however, they were able to clean up very well and really didn't leave much behind. 

Justin was very professional. Called ahead of his arrival & explained the service that was performed & answered all my questions.

Very professional and fairly priced.