Testimonials for Quality 1st Basement Systems

I'm very satisfied with the work done by Quality 1st in my house. The staff was very professional. They did a great job installing a new sump pump, treating mold on the walls of the basement, and installing a new bilco door. They were very organized and left everything clean. My satisfaction goes from the assessment and proposal for the project done by Matt Abrahamsen to the execution by the team led by Johnathan N. Great job! Highly recommended.

Very organized and thoughtful sales process. Excellent job, one of the best consumer experiences we have ever had. Every step of the job was great, from the installation crew to the salesman. The installation crew even cleaned up before they left. I will be telling a few different friends of mine about the work that you did!

Before Quality 1st fixed me leaky basement I was having a water problem for more than 6 months! I decided to give Quality 1st a call and was instantly pleased with the courteous and professional office staff that set my free estimate appointment. Before meeting with my inspector Rick I recieved a presentation packet in the mail that showed me different solutions and what was the problem. My salesman Rick Ludlow was very honest and provided me with an instant quote the same day as my inspection. I am pleased to know that my system is under warrenty and is transferrable. The installation team was respectful, hardworking and left the job site cleaner than they found it!

Hi Kenny, We are extremely happy!  Juan and his crew did a fantastic job ! We will sleep better at night knowing the wall is secure.

Randy completed a thorough annual service on my home’s crawl space. He explained everything to me about the service that was performed and the pictures that were taken. Randy was courteous, professional, and practiced COVID safe procedures at all times. Randy is a quality asset to Quality 1st!

I am so pleased with the work done by Randy Halal and your team. I had several issues going on at multiple locations, including a wet and leaky basement, a structural problem with floors that were sagging because they needed foundation support, as well as general humidity and mold issues. Randy was able to come in and diagnose the issues at each location, and offer me solutions with clear and understandable explanations.

I needed a sump pump, and Quality 1st's web site and literature had the best explanations and detail of what I needed. The sales rep was excellent and helped me make my choice.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

My husband and I used Quality 1st Basement Systems at a prior home and were satisfied with the job done. We hired Quality 1st Basement Systems because of their no pressure sales team that didn't try to sell us extras we didn't want. The sales team answered all of our questions and was very polite and efficient.

He was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, he was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.

Very helpful, very courteous, very professional!

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Quality 1st Basement Systems is a great company that lives up to its reputation. Would recommend anyone who needs waterproofing services to contact Quality 1st as soon as possible!

Dane helped me and was great he waterproofed my basement and it stayed dry through this whole storm!! I recommend their quality 1st to all my friends!