Testimonials for Quality 1st Basement Systems

Had a very positive experience with this company starting from the first person who received my call (actually only call). First, an estimator was scheduled to come in four weeks and after finding out about my deadline, the estimator was scheduled within a week. Jay came to my home on time, knew exactly what needed to be done, and gave an estimate on the spot. I did not shop for the price as the estimate was at least 70% below my expectation. Jay was able to schedule the work the very next day !!!! Both Zack Juarez and Luis Aguirre who came to my home to do the work are professionals and easy to work with... Work is done on time and quality and interaction were extremely pleasant plus I have a five-year warranty on the work. 

My neighbors highly recommended you, your inspector was excellent.

Your Staff is always pleasant, thorough and on-time 

My sump system died on the eve of a storm. Kyle (a Mgr.) came within an hour and took care of everything.  It was a fairly involved job, requiring new pumps, new PVC, new battery.  The job was completed in a couple of hours to my satisfaction.  Kyle's care and professionalism were exemplary.  Quality First was, once again, responsive and reliable.

I was first interested in getting a sump pump installed because I had water coming through one side of my basement after heavy rain, even though I could not see any cracks. After reference from a friend, I decided to go with Quality 1st to do the work, and I was not disappointed. I was very impressed by how professional and helpful to our needs the salesman was, and how courteous and professional the installation crew was. The cleanup was also done really well, and I am totally satisfied with the company. Now I will be the one to recommend Quality 1st to my friends and family.

Service was very good! My service tenchician is a great guy and very knowledable. Id have him work for me! 

Amazing company & highly recommend to anyone having issues with water in their basement. Jonathan S. was extremely knowledgeable and walked us through the entire process. The installation team was phenomenal and extremely hard working. Great experience and couldn’t be happier with the results. Thanks again, Quality 1st!!

Quality 1st Basement Systems has great employees like JC and Luis!! I called 2 other companies not great feedback. Quality 1st is trustworthy, reliable, and their customer service is outstanding! We trust in Quality 1st. Thank you, JC and Luis! We will use Quality 1st for finishing our basement and we can’t wait!

The salesman was very fast and efficient with his presentation. I am very impressed with Quality 1st Basement Systems.

Overall Quality 1st did a good job waterproofing my crawlspace. My System Design Specialist Dan did a good job explaining all of my waterproofing options, he was very knowledgeable. My installation team led by Wilver was hard working and finished the job in one day! I did research with other companies and chose Quality 1st because they had a good competitive price, and I felt that they had a good reputation and would stand behind their work.

After purchasing my home in Freehold, I decided to have my old sub pump inspected by professionals. The pump would discharge water about 6 times a day! I knew something was wrong. Steve R. from Quality 1st Basements and I discussed several water mitigations options. Steve was super knowledgeable and direct about their products. I felt like he understood my concerns, and he made sure I was comfortable with everything we discussed. I was confident that we came up with the perfect plan to address all my needs. After the proposal was complete, Luis and his team did a great job with the installation. My new pump discharges now maybe once a day!  I now have the peace of mind I was looking for. Thanks again.

Eric was extremely professional, knowledgeable, and evaluated and gave us a few honest options to address our issues. very happy with the company and with Eric's service overall. Highly recommend it.

I am writing to recognize one of your employees, specifically Randy Halal, System Design Specialist. Mr. Halal serviced our system on July 24, 2017. He was punctual (calling ahead of time), very professional and very courteous. He was extremely knowledgeable with the system and explained all service and/or repairs that he made. 

Your serviceman Randy Halal was courteous and very professional.  

After thinking about fixing my problem for months, I was referred to Quality 1st. The salesman's presentation was professional, I am extremely happy with the job done.