Testimonials for Quality 1st Basement Systems

What a tremendous experience with this company. I highly recommend it. Very professional and knowledgeable. The crew that came to my house were extremely hard-working and knowledgeable. Very, very happy with the final result!

Before contacting Quality 1st Basement Systems, I was always getting water in my basement during heavy rainfall. I met with my inspector and he explained how I can waterproof the basement for good with a warranty. I decided to have two sump pumps and french drains installed for the water problem. the crew lead by Wilver Cardoza completed the work in just 1 day! They were courteous, professional, and overall outstanding. I feel as though my solution will be a reliable and permanent one. I would highly recommend the Quality 1st team to complete any basement job.

As always great service.  Very friendly answered all questions and completed the job with no issues

Quality First does a great job keeping it clean & running properly.  Highly recommend.  

I had moved into a new house and had water in the basement. My friend recommended calling Quality 1st Basement Systems. I was confident with their presentation and ancillary documents, they were very professional. I am very satisfied with my waterproof basement.

The installation crew was very easy to work with and the office staff was very efficient.  Dan was our salesman and he was very personable and thorough, I was convinced your system was unique and able to solve my H2O problems.

I had the cement around my pool raised and Quality First was a pleasure to deal with. It started with my initial phone call where the representative was very friendly and helpful. They arranged for a sales rep to come out for an estimate and the rep Bill Paterno was a great guy, very easy to deal with, and no pressure presentation. He gave me 3 options and explained them very well. On the day of the work, the crew was awesome. Very friendly and the foreman Ramon was patient and explained what he was doing and how it would fix the issues. He didn’t rush, allowed me to ask questions and they left my yard just as they found it only now my concrete was no longer sinking. Thanks for a job well done and I would recommend Quality First without hesitation.Thank youJoe

The team took the time to explain everything to me in detail, laid out all my options, and installed everything with ease. Thanks to Quality 1st Basement for fixing our issue so quickly!

Absolutely amazing! Very professional, articulate, and provided the right solution. I had a disaster and they were able to fix it. I now have nothing to worry about. Once again thank you!

I was reccomended by a co-worker and I am very satisfied. The installation team was hard working, very neat, and accomodating. My salesman put no pressure on me.

Dane was great. He explained everything perfectly. The price was good so I went with Quality 1st basement systems. Wilver was the foreman on site. I was super impressed with Wilver and the team. They do amazing work. I had a giant horizontal crack along my basement wall. I am finally at ease that the basement wall is no longer a worry of mine. Thank you Quality 1st basement systems. You exceeded my expectations from the first phone call to the post-completion of a job phone call. Everyone was absolutely amazing. So happy my friend recommended them. AAAA++++!!

Extremely Professional. The job was done perfectly! We are extremely happy with the outcome.

We are very satisfied with the job that was done. The salesmen was thorough yet he didnt try to sell us extras we knew we didnt want which we appreciated. My husband used your company at a prior home. No high pressure sales, salesmen was knowledgeable and answered all of our questions, didn't try to oversell

We were familiar with Quality 1st from a past experience. I was impressed with their work so when we bought a single home fairly recently that needed foundation work in the basement we called Quality 1st. I checked with some local contractors but it was out of their area of expertise. We met with Steve Ventriglio at Quality 1st. Steve arrived on time for the appointment. He completed a custom design for our basement. The price was competitive. They also provide their own financing which helped a lot. Steve is knowledgeable, personable, responsive, and great to work with. The crew arrived on time, had the right tools and materials, and worked tirelessly. The crew also cleaned up meticulously and was pleasant. I was impressed again with their work. Quality 1st still adheres to the same standards of customer service and workmanship as they did before Covid. It was nice to see they have not changed. We would recommend Quality 1st.

The techs did a fantastic job, starting with Matt, our salesman. The job looks great and our basement is dry!!!