Testimonials for Quality 1st Basement Systems

Yet another great service from Kyle at 1st basement. Great staff, reputable company and excellent service. I have recommended them in the past, and I will keep on doing so.

Always friendly, on time, and reliable.  The product is great too.

Your service is highly recommended. As soon as we can afford it, we will contact your company. 

I just replaced my old sump pump with a new pump. My tech, Ryan Santaliz was fantastic! Even when I said I wanted to replace the whole pump system, he discussed the less costly options to be sure full replacement was what I preferred. He was professional, friendly, knowledgeable, and installed my new pump quickly!

Shoutout to Dylan and his team for their great work in installing my French drain I have a condo in NYC and NYC law prevents workers from doing construction work after 6 pm. My job was much harder due to the concrete flooring, so it took much longer to complete the job than was expected. As 6 pm passed, Dylan was required by the building manager to cease work before the job was completed. Dylan was concerned about finishing the job, so he contacted me early the next morning to set up an appointment for later in the day to complete the installation. His team worked as fast as they could to complete their assigned work for the day. They arrived at my condo around 2. Dylan and his team completed the work by 5:30 so as not to have the situation that occurred the day before repeat itself. Thanks again to Dylan and his team for making sure the job was completed to my satisfaction.

100% Satisfied!  I have a finished basement, but there was a problem with moisture. I hired Quality 1st Basements to install a basement system. They installed a sump pump, and a Sanidry dehumidifier. It worked to completely dried the basement. This is the best thing I've ever done for my home. I now have a finished basement that I can use without worrying about flooding or mold. The technician, Thomas, were very efficient and very polite. They liked their jobs. They were pleasant. If you choose Quality 1st Basements, you will not regret it.

Luis Aguirre & his men were professional & went above and beyond to make sure my crawl space was sealed off to its entirety. Having them help me out with my project was the best decision we made. Thank you!

I chose Quality 1st because they responded quickly, were quite knowledgeable, and very professional. The installation crew was excellent and very hardworking. I was extremely satisfied with the job that Quality 1st has done for me.

I bought this home and when I went into the basement I noticed water seepage after heavy rains. I initially called the office for an appointment and got set with a free estimate from my salesman Dan McNally. He gave a great presentation and offered an immediate solution to my problem along with a warranty! The installation crew led by Victor did a great job, they completed the entire job in just one day. I would gladly recommend anyone with a wet basement or crawlspace to call Quality 1st Basement Systems.

Thomas who performed the service is very good. He did a thorough job and answered all the questions which I asked in a very professional manner. Frankly much better than prior years professions sent by you to perform the job. I highly recommend him. 

I live in California but own a home in Monmouth Beach N.J. where my crawlspace was affected by Hurricane Sandy. I met with my inspector Dan McNally who was excellent and explained what I need to fix the water problem in my crawlspace. Before contacting Quality 1st Basement Systems I searched them online and felt good about the reviews that I read on Angie's List. I got a sump pump installed as well as a dehumidifier and vapor barrier. My crawlspace is finally dry, the installation crew did a fantastic job!

Excellent service! Mr. Louis asked what my concerns were and explain what will happen on the repair. Everything was explained from payment to schedule, all went smoothly. Thank you.

The work done by Quality 1st was higher than my expectations! Would definitely recommend them!!

What an amazing experience. From the start, our rep was on time, knowledgeable, kind, and most importantly not pushy! The installers came Exactly on the day and time promised. They were very polite and left our basement clean!  What a great company. We’ll definitely use them again.

Quality 1st did an amazing job. Extremely professional from the sales team to the installation team. Neat and clean. I would recommend using them.