Testimonials for Quality 1st Basement Systems

John lives in Franklin Lakes, New Jersey. He was getting water in his basement and we were able to solve the problem for him. After installing WaterGuard, 1 SaniDry, and a TripleSafe Sump Pump, he is very happy with his new DRY basement!

Tom R. first heard about Tom Roman’s Quality 1st Basement Systems through a neighbor who was very satisfied with the job performed by the company in his crawl space. Having crawl space problems of his own, Tom decided to give Quality 1st a call. “There doesn’t seem to be too many companies that really address crawl spaces. They accepted that challenge without a problem.” – said Tom, who also felt that the company had just the right products to address all this crawl space concerns. A drainage and sump pump system was installed to keep water from pooling under the house. The crawl space was then encapsulated and insulated to control moisture and prevent energy loss, making his home much more comfortable, especially in the wintertime. The sagging floors above the crawl space were stabilized and brought back to level with crawl space jacks. The work was performed quietly and in a timely manner, and the cleanup afterwards was very thorough. “Quality 1st Basement Systems promise a lot and they seem to back it up and deliver!” – concluded Tom.

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

When Hurricane Irene hit the East Coast, Lisa E's finished basement in Middletown, NJ was flooded with over 6 inches of water. After dealing with the messy and costly cleanup process, Lisa decided to take every step necessary to prevent that from happening again. She began by calling a reputable and well-known local engineer who, after inspecting her basement, recommended an upgrade for the existing, failing sump pump and the installation of a full-perimeter drainage system inside the basement. Following the engineer's recommendation, Lisa proceeded to get quotes from four different local companies. One of the companies just didn't seem trustworthy, another was overpriced, and a third one had a very pushy salesperson, giving Lisa the impression that he cared more about making a sale than actually helping her solve her basement problems. Quality 1st Basement Systems was the fourth company to inspect and quote the job. The system design technician was very thorough in his inspection, very courteous and ready to answer all her questions. From that first contact, she knew she could trust Quality 1st to do a good job. She communicated her decision to the engineer and he was also quite pleased with her choice. The crews came on time, performed the job quickly and neatly, answering all Lisa's questions as they progressed. The basement has been bone dry ever since the job was completed, having survived some major storms, including Hurricane Sandy.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Bill P.’s house in Staten Island had the typical, nightmarish crawl space: filled with water, infested with mold and terrible smells. That was until Tom Roman’s Quality 1st Basement Systems came and fixed his crawl space so effectively, Mr. P called it a “miracle.” “They were very quick, they were very neat, did a wonderful job and they were out of here in no time.” – he said.“They were very honest, very reliable, did a tremendous job, and the results were outstanding. It certainly added value to our home!”

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

Dug a trench around perimeter of entire basement. Removed all debris. Installed a drain around entire perimeter of basement and sealed it with cement. Patched any/all cracks. Installed and sealed sump-pump, dehumidifier, outdoor drainage system. Installed a water-proof wall barrier and raised waterproof flooring. They cleaned up everything, showed up on time and finished the job on time! I love them! It was a worry free experience for me. The noise from the jack-hammer was very minimal, they cleaned up everything and took all the garbage with them. I had a wonderful experience. Very professional. I highly recommend them.

I was very happy with the work that Quality 1st did for us, Nick was excellent and very patient with us. Overall Nick was great, very patient calling us from time to time over 2 years. He was also excellent when we were concerned during the construction about water seepage. We will gladly be a referral for Quality 1st, just ask!

I heard about you guys through the internet. Your salesman and his presentation was good. Installation crew and cleanup was very good. My experience with the office staff, scheduling, and your company's professional manner made me go with Quality 1st instead of another company.

I chose Quality 1st because of the type of work they do and the reasonable prices. I am very satisfied with the work their company provided my home with.

We had a floor installed by Quality 1st Basement Systems and we absolutely love it. Couldn't be happier!

Waterproofing system is excellent. Materials and equipment that were used are good. Installation crew was alright as well. They answered all my questions and cleaned up before they left.

I decided to contact Quality 1st Basement Systems because I had been getting water in my basement after heavy rain. I did not have any sump pumps installed or any waterproofing, and my basement foundation was also getting vertical cracks. These problems were building up, and I decided that I needed to do something. I heard about Quality 1st through email, and I decided to give them a call. When I first called, the women was able to easily set up a free appointment, tell me the name of the person who would be coming to provide me with an estimate, as well as provide recommendations from people who got similar work done to their homes. The sales representative was thoroughly professional, assessed the situation correctly, and successfully set a date for the repair to occur. There was also a reminder call the day before the work was to be done. The repair crew arrived on time, and finished up promptly. The foreman of the crew explained what had to be done, and left the job in a workman-like manner. The work site was also cleaned up well by the workmen. The products that they installed work, what more can one ask for? I am very satisfied, and I will hire them again if I decided to get any more work done.