Serving NJ and NYC, Jersey City, Edison, Staten Island

Jay Alvarez

Quality 1st Basements

Title: Account Manager

Hometown: Hamilton, NJ

Jay Alvarez from Quality 1st Basements

Meet Jay, your Account Manager! 

Before joining our Q1 team, Jay worked in the customer service industry gaining over 10 years of experience. He understands the importance of providing each homeowner with a world- class customer service. He works closely with our Sales Coordinator, Nancy, and our Sales Team to ensure exceptional customer services for each of our customers. Jay helps homeowners through the process when they are ready to begin their project. Hewill provide you with solutions and answers to all your needs.

" I have always enjoyed building relationships with people and so working with homeowners to create the best solution for their homes needs comes very natural to me. It's something I enjoy doing and it's fulfilling creating a healthier home.” 

In his spare time, Jay likes spending quality time with his family. He enjoys going to sports events with his friends and loves going to car shows.

Customer Reviews
About Me
  • By William S.
    Clarksburg, NJ

    Customer Review

    By William S.
    Clarksburg, NJ

Testimonials
from customers I've helped!
  • "Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project" Read Full Testimonial

    James M. of Jackson Township, NJ

    Customer Testimonial

              My husband and I would like to inform you of a meeting we had today with Jay Alvarez regarding repairs to our sidewalk. Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project. We could not have asked for a nicer sales person. It was a pleasure dealing with him.
    James M.
    Jackson Township, NJ

Company Awards

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Best of Home Advisor
Best of Home Advisor
Before and after photos from jobs I've worked on:
  • Concrete Porch Sinking in Berlin, NJ
    Before
    Concrete Porch Sinking in Berlin, NJ
    After

    Concrete Porch Sinking in Berlin, NJ

    A concrete porch of a house in Berlin, NJ was experiencing sinking and settling concrete on one side of the patio. Quality 1st Basements came to the homeowner's aid and lifted the side that had sunk with PolyLevel solution. The PolyLevel foam is lightweight but strong enough to lift heavy concrete back up so that it is level. 

  • Patio Concrete Sinking in Edison, NJ
    Before
    Patio Concrete Sinking in Edison, NJ
    After

    Patio Concrete Sinking in Edison, NJ

    This homeowner from Edison, NJ wanted a quick solution for his sinking concrete patio. His children liked to play outside in the backyard but the gap from the sinking concrete was creating trip hazards and prevented them from safely playing. The homeowner called Quality 1st Basements to resolve the sinking concrete. Our team injected our PolyLevel solution beneath the surface of the concrete. This lightweight but strong foam was able to lift and level the heavy slabs of concrete within minutes. The foam takes a maximum of 15 minutes to cure, so the kids were able to go back to playing outside the same afternoon it was applied. 

  • Sidewalk Settlement in Monroe, NJ
    Before
    Sidewalk Settlement in Monroe, NJ
    After

    Sidewalk Settlement in Monroe, NJ

    This concrete walkway in Monroe, NJ was experiencing settlement. The settled slab was creating a trip hazard for everyone walking up to the homeowner's house. Quality 1st Basements installed PolyLevel to the sunken slab and raised it back up until it was level and it wasn't creating a trip hazard. The homeowner was so happy that they had a level surface to walk on to get to their house. 

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