Serving NJ and NYC, Jersey City, Edison, Staten Island

Jay Alvarez

Quality 1st Basements

Title: Account Manager

Hometown: Hamilton, NJ

Jay Alvarez from Quality 1st Basements

Meet Jay, your Account Manager! 

Before joining our Q1 team, Jay worked in the customer service industry gaining over 10 years of experience. He understands the importance of providing each homeowner with a world- class customer service. He works closely with our Sales Coordinator, Nancy, and our Sales Team to ensure exceptional customer services for each of our customers. Jay helps homeowners through the process when they are ready to begin their project. Hewill provide you with solutions and answers to all your needs.

" I have always enjoyed building relationships with people and so working with homeowners to create the best solution for their homes needs comes very natural to me. It's something I enjoy doing and it's fulfilling creating a healthier home.” 

In his spare time, Jay likes spending quality time with his family. He enjoys going to sports events with his friends and loves going to car shows.

Customer Reviews
About Me
  • By William S.
    Clarksburg, NJ

    Customer Review

    By William S.
    Clarksburg, NJ

  • By Allan B.
    Toms River, NJ

    Customer Review

    By Allan B.
    Toms River, NJ

Testimonials
from customers I've helped!
  • "Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project" Read Full Testimonial

    James M. of Jackson Township, NJ

    Customer Testimonial

              My husband and I would like to inform you of a meeting we had today with Jay Alvarez regarding repairs to our sidewalk. Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project. We could not have asked for a nicer sales person. It was a pleasure dealing with him.
    James M.
    Jackson Township, NJ

Company Awards

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Best of Home Advisor
Best of Home Advisor
Before and after photos from jobs I've worked on:
  • Concrete Porch Sinking in Berlin, NJ
    Before
    Concrete Porch Sinking in Berlin, NJ
    After

    Concrete Porch Sinking in Berlin, NJ

    A concrete porch of a house in Berlin, NJ was experiencing sinking and settling concrete on one side of the patio. Quality 1st Basements came to the homeowner's aid and lifted the side that had sunk with PolyLevel solution. The PolyLevel foam is lightweight but strong enough to lift heavy concrete back up so that it is level. 

  • Front Step Polylevel in Mercer County, NJ
    Before
    Front Step Polylevel in Mercer County, NJ
    After

    Front Step Polylevel in Mercer County, NJ

    A front step of a walkway in Mercer County, NJ had settled about 2 inches. Fixing it was fast and easy with the PolyLevel solution! The polymer foam was injected under the settled slab and expanded until the slab was level with the surrounding slabs. Now the homeowner has an even surface to walk on. 

  • Tripping Hazard In Front Of Home Removed!
    Before
    Tripping Hazard In Front Of Home Removed!
    After

    Tripping Hazard In Front Of Home Removed!

    A homeowner in Robbinsville, NJ, was very worried that someone would accidentally trip on the way to the door, as there was a dangerous tripping hazard. A concrete slab had gradually sank over the years and needed to be repaired. Quality 1st Basements arrived to save the day.

    Polylevel foreman, Ash Ganatra, arrived on site to handle the situation. Ash drilled small holes into the slab to pump in the polyurethane foam. The foam was able to lift the slab as it expanded underneath the sunken slab. In less than 15 minutes, the homeowner was able to walk over the slab. After the slab was lifted to the original position, Ash placed Nexus Pro in between the cracks to finish it off. The homeowner was very pleased with the work and it gave him a piece of mind.

  • Crawl Space In Lavallette, NJ Encapsulated
    Before
    Crawl Space In Lavallette, NJ Encapsulated
    After

    Crawl Space In Lavallette, NJ Encapsulated

    A crawl space in Lavallette, NJ, was in need of insulation as the area was high in moisture and humidity. Quality 1st Basements installed Clean space Walling which blocks moisture from evaporating into the crawl space, keeping it dry and reducing heat loss. SilverGlo insulation panels were also installed to keep the crawl space temperature steady and the homeowners happy! 

  • Patio Concrete Sinking in Edison, NJ
    Before
    Patio Concrete Sinking in Edison, NJ
    After

    Patio Concrete Sinking in Edison, NJ

    This homeowner from Edison, NJ wanted a quick solution for his sinking concrete patio. His children liked to play outside in the backyard but the gap from the sinking concrete was creating trip hazards and prevented them from safely playing. The homeowner called Quality 1st Basements to resolve the sinking concrete. Our team injected our PolyLevel solution beneath the surface of the concrete. This lightweight but strong foam was able to lift and level the heavy slabs of concrete within minutes. The foam takes a maximum of 15 minutes to cure, so the kids were able to go back to playing outside the same afternoon it was applied. 

  • Sidewalk Settlement in Monroe, NJ
    Before
    Sidewalk Settlement in Monroe, NJ
    After

    Sidewalk Settlement in Monroe, NJ

    This concrete walkway in Monroe, NJ was experiencing settlement. The settled slab was creating a trip hazard for everyone walking up to the homeowner's house. Quality 1st Basements installed PolyLevel to the sunken slab and raised it back up until it was level and it wasn't creating a trip hazard. The homeowner was so happy that they had a level surface to walk on to get to their house. 

  • Wet Basement Repaired In Newark, NJ
    Before
    Wet Basement Repaired In Newark, NJ
    After

    Wet Basement Repaired In Newark, NJ

    After experiencing water seepage in their basement, this homeowner knew that it was time for their sump pump to be replaced. Our team led by Jonathan, came in and replaced the old sump pump that had stopped functioning with a brand new TripleSafe Sump Pump. Additionally, they installed a full perimeter waterproofing system. The homeowner now has peace of mind, knowing that her basement will no longer flood. 

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