Jay Alvarez

Quality 1st Basement Systems

Title: Account Manager

Hometown: Hamilton, NJ

Jay Alvarez from Quality 1st Basement Systems

Meet Jay, your Account Manager! 

Before joining our Q1 team, Jay worked in the customer service industry gaining over 10 years of experience. He understands the importance of providing each homeowner with a world- class customer service. He works closely with our Sales Coordinator, Nancy, and our Sales Team to ensure exceptional customer services for each of our customers. Jay helps homeowners through the process when they are ready to begin their project. Hewill provide you with solutions and answers to all your needs.

" I have always enjoyed building relationships with people and so working with homeowners to create the best solution for their homes needs comes very natural to me. It's something I enjoy doing and it's fulfilling creating a healthier home.” 

In his spare time, Jay likes spending quality time with his family. He enjoys going to sports events with his friends and loves going to car shows.

Customer Reviews
About Me
  • By William S.
    Clarksburg, NJ

    Customer Review

    By William S.
    Clarksburg, NJ

  • By Allan B.
    Toms River, NJ

    Customer Review

    By Allan B.
    Toms River, NJ

  • By Osama A.
    Rutherford, NJ

    Customer Review

    By Osama A.
    Rutherford, NJ

  • By Keith D.
    Park Ridge, NJ

    Customer Review

    By Keith D.
    Park Ridge, NJ

Testimonials
from customers I've helped!
  • "Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project" Read Full Testimonial

    James M. of Jackson Township, NJ

    Customer Testimonial

              My husband and I would like to inform you of a meeting we had today with Jay Alvarez regarding repairs to our sidewalk. Mr. Alvarez was very pleasant , informative and professional in his presentation regarding this project. We could not have asked for a nicer sales person. It was a pleasure dealing with him.
    James M.
    Jackson Township, NJ
  • "There was a hole in the basement floor of the home we purchased..." Read Full Testimonial

    David T. of Hopatcong, NJ

    Customer Testimonial

              There was a hole in the basement floor of the home we purchased, apparently the result of repair work done to some water pipes. It was simply left open. I contacted "Quality 1st" and Jay Alverez came out to check things out. He saw that there was a void under a large part of the floor and pointed out where the floor was sinking (clearly visible around the edges of the room). He recommended using their "Polylevel" product to fill in the void and, possibly, raising the floor.The Quality 1st staff showed up on time, were very polite and professional. They worked quickly and efficiently and cleaned up thoroughly after finishing the work. The void was filled, the floor raised back to its original level, and the open hole was filled to floor level.Throughout my contact with the company, everyone was friendly and cooperative. They responded quickly to phone calls and emails and answered any questions I had. They made sure I understood what was being done and why.All in all, my experience with Quality 1st has been very good and I wouldn’t hesitate to recommend your service to anyone.
    David T.
    Hopatcong, NJ
  • "Had a very positive experience with this company starting from the first person who received my call" Read Full Testimonial

    Muhammad A. of Woodbridge Township, NJ

    Customer Testimonial

              Had a very positive experience with this company starting from the first person who received my call (actually only call). First, an estimator was scheduled to come in four weeks and after finding out about my deadline, the estimator was scheduled within a week. Jay came to my home on time, knew exactly what needed to be done, and gave an estimate on the spot. I did not shop for the price as the estimate was at least 70% below my expectation. Jay was able to schedule the work the very next day !!!! Both Zack Juarez and Luis Aguirre who came to my home to do the work are professionals and easy to work with... Work is done on time and quality and interaction were extremely pleasant plus I have a five-year warranty on the work.
    Muhammad A.
    Woodbridge Township, NJ

Company Awards

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Best of Home Advisor
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Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Concrete Porch Sinking in Berlin, NJ
    Before
    Concrete Porch Sinking in Berlin, NJ
    After

    Concrete Porch Sinking in Berlin, NJ

    A concrete porch of a house in Berlin, NJ was experiencing sinking and settling concrete on one side of the patio. Quality 1st Basements came to the homeowner's aid and lifted the side that had sunk with PolyLevel solution. The PolyLevel foam is lightweight but strong enough to lift heavy concrete back up so that it is level. 

  • New Waterproof Flooring in Delran, NJ
    Before
    New Waterproof Flooring in Delran, NJ
    After

    New Waterproof Flooring in Delran, NJ

    A Delran, New Jersey resident was experiencing water coming in through the center of their floors. This can be a problem because when the floor is absorbing water vapor from the concrete slab, mold can grow and the floor itself can start rotting.

    To avoid this happening any further, they called Quality 1st Basement Systems and our System Design Specialist, Jay Alvarez, was able to help them with a solution. He suggested a plank flooring to replace their old floor. the  Our foreman, Mario Barron and the Quality 1st Basement Systems crew, installed the Thermal Dry Elite Plank Flooring. This flooring has no wood and will not be affected by moisture or water damage. These planks have long tiles that lock together and also have raised pegs on the bottom to keep them from getting cold and damp. These planks can be easily removed and dried out if there is a leak. There are four colors to choose from which are, Pecan, Walnut, Espresso, and Gray. The homeowner now has luxurious, water resistant plank flooring.

  • Front Step Polylevel in Mercer County, NJ
    Before
    Front Step Polylevel in Mercer County, NJ
    After

    Front Step Polylevel in Mercer County, NJ

    A front step of a walkway in Mercer County, NJ had settled about 2 inches. Fixing it was fast and easy with the PolyLevel solution! The polymer foam was injected under the settled slab and expanded until the slab was level with the surrounding slabs. Now the homeowner has an even surface to walk on. 

  • Tripping Hazard In Front Of Home Removed in Robbinsville, NJ!
    Before
    Tripping Hazard In Front Of Home Removed in Robbinsville, NJ!
    After

    Tripping Hazard In Front Of Home Removed in Robbinsville, NJ!

    A homeowner in Robbinsville, NJ, was very worried that someone would accidentally trip on the way to the door, as there was a dangerous tripping hazard. A concrete slab had gradually sank over the years and needed to be repaired. Quality 1st Basements arrived to save the day.

    Polylevel foreman, Ash Ganatra, arrived on site to handle the situation. Ash drilled small holes into the slab to pump in the polyurethane foam. The foam was able to lift the slab as it expanded underneath the sunken slab. In less than 15 minutes, the homeowner was able to walk over the slab. After the slab was lifted to the original position, Ash placed Nexus Pro in between the cracks to finish it off. The homeowner was very pleased with the work and it gave him a piece of mind.

  • Walling and Floors Installed in Princeton, NJ Basement
    Before
    Walling and Floors Installed in Princeton, NJ Basement
    After

    Walling and Floors Installed in Princeton, NJ Basement

    This Princeton, NJ homeowner wanted to make their basement a more usable space by installing walls and floors that would create an appearance of a more finished basement. Our team installed our Zen Wall Panels and ThermalDry flooring to help the homeowner accomplish their goal. Our products are waterproof and mold-proof which are perfect for a basement. 

  • Structural Beams Stabilized in Princeton, NJ
    Before
    Structural Beams Stabilized in Princeton, NJ
    After

    Structural Beams Stabilized in Princeton, NJ

    After our team installed new walling and flooring in this basement, they began to add additional support to the basement beams. They installed 6 PowerBrace Supplement Beams and 3 of our SmartJacks to stabilize and support the beams and overall the structure of the floor. 

  • Pool Deck Repair in Stafford, NJ
    Before
    Pool Deck Repair in Stafford, NJ
    After

    Pool Deck Repair in Stafford, NJ

    Check out this pool deck repair we did in Stafford, NJ. The homeowner noticed the concrete slabs around the pool had become uneven creating small gaps in between the joints. Our System Design Specialist, Jay Alverez, fully inspected the area and recommended lifting the slabs with our concrete raising system, PolyLevel. Raising the slabs back to level to remove the gaps between the joints. 

  • Foundation Wall Stabilized in Belvidere, NJ
    Before
    Foundation Wall Stabilized in Belvidere, NJ
    After

    Foundation Wall Stabilized in Belvidere, NJ

    This homeowner in Belvidere, New Jersey noticed their walls were cracking and starting to bow inwards. This happens because loose soil after construction creates an active wedge where water can easily flow into it, and create hydrostatic pressure. The homeowner contacted Quality 1st Basement Systems and our System Design Specialist, Jay Alvarez, suggested they use a non-invasive solution to permanently stabilize the walls. Our foreman used the CarbonArmor System which is flexible carbon fiber fabric straps. The fiber straps are bonded to the inner face of the wall to stabilize it.

  • Backyard Patio Sinking and Settling, South Brunswick Township, NJ
    Before
    Backyard Patio Sinking and Settling, South Brunswick Township, NJ
    After

    Backyard Patio Sinking and Settling, South Brunswick Township, NJ

    This concrete patio area in the backyard of this South Brunswick Township, NJ home had settled near the foundation and on the out edge of the patio. System Design Specialist, Jay A, recommended PolyLevel as the perfect solution since it would allow us to raise the existing concrete, avoiding replacement all together. PolyLevel, is a light weight, environmentally friendly foam that lifts the settling concrete back to level. 

  • Toms River Sinking Sidewalk Raised
    Before
    Toms River Sinking Sidewalk Raised
    After

    Toms River Sinking Sidewalk Raised

    System Design Specialist, Jay A., and Foreman, Nick B., provided the perfect solution to the sinking sidewalk they had outside their Toms River, NJ home. Our team recommended our Concrete Raising System known as PolyLevel to lift, level and protect the concrete slab. Nick and his team were able to stabilize the sidewalk and remove the trip hazard caused by the settlement. 

  • Piscataway Homeowner Uses SealantPro On Patio
    Before
    Piscataway Homeowner Uses SealantPro On Patio
    After

    Piscataway Homeowner Uses SealantPro On Patio

    A homeowner in Piscataway, NJ, was wondering how he could protect his concrete slab in the patio after having it lifted and leveled. Luckily, Quality 1st provided SealantPro as the best option for concrete protection. In just one clear, non-yellowing application,SealantPro permanently protects your concrete from its strongest enemies: moisture, chemical elements, and seasonal changes. The homeowner was pleased to see and know the concrete slab was clean and protected.

  • Crawl Space In Lavallette, NJ Encapsulated
    Before
    Crawl Space In Lavallette, NJ Encapsulated
    After

    Crawl Space In Lavallette, NJ Encapsulated

    A crawl space in Lavallette, NJ, was in need of insulation as the area was high in moisture and humidity. Quality 1st Basements installed Clean space Walling which blocks moisture from evaporating into the crawl space, keeping it dry and reducing heat loss. SilverGlo insulation panels were also installed to keep the crawl space temperature steady and the homeowners happy! 

  • Window Well Installation in Brick, NJ
    Before
    Window Well Installation in Brick, NJ
    After

    Window Well Installation in Brick, NJ

    Are your current basement windows leaking or allowing unwanted drafts inside your basement? Our window wells will allow natural sunlight into your basement all while keeping water, moisture and humidity out. 

  • Patio Concrete Sinking in Edison, NJ
    Before
    Patio Concrete Sinking in Edison, NJ
    After

    Patio Concrete Sinking in Edison, NJ

    This homeowner from Edison, NJ wanted a quick solution for his sinking concrete patio. His children liked to play outside in the backyard but the gap from the sinking concrete was creating trip hazards and prevented them from safely playing. The homeowner called Quality 1st Basements to resolve the sinking concrete. Our team injected our PolyLevel solution beneath the surface of the concrete. This lightweight but strong foam was able to lift and level the heavy slabs of concrete within minutes. The foam takes a maximum of 15 minutes to cure, so the kids were able to go back to playing outside the same afternoon it was applied. 

  • Sump Pump Replacement in Matawan, NJ
    Before
    Sump Pump Replacement in Matawan, NJ
    After

    Sump Pump Replacement in Matawan, NJ

    After this sump pump failed to protect this basement, Quality 1st Basement Systems stepped in. We removed the old sump pump and installed our Super Sump Classic. Our Sump Pump has an airtight lid to keep water vapor from evaporating into the basement air. Inside, the pump sits on a stand to avoid damage inside a protective liner. 

  • Sidewalk Settlement in Monroe, NJ
    Before
    Sidewalk Settlement in Monroe, NJ
    After

    Sidewalk Settlement in Monroe, NJ

    This concrete walkway in Monroe, NJ was experiencing settlement. The settled slab was creating a trip hazard for everyone walking up to the homeowner's house. Quality 1st Basements installed PolyLevel to the sunken slab and raised it back up until it was level and it wasn't creating a trip hazard. The homeowner was so happy that they had a level surface to walk on to get to their house. 

  • Sump Pump Replacement Perth Amboy, NJ
    Before
    Sump Pump Replacement Perth Amboy, NJ
    After

    Sump Pump Replacement Perth Amboy, NJ

    When it comes to a sump pump system, you don't want to throw a pump in a bucket into the floor. You want a full power system with an airtight lid and liner to protect the pumps working hard below. Our TripleSafe sump pump system has all that and more! This Perth Amboy, NJ homeowner wanted a system that would protect their basement for good. What we installed was a full pump system that contained three pumps that sit on stands inside a protective liner to prevent damage or clogging. The airtight lid prevents water from evaporating into the air, a floor drain in case a water heater were to break, and an alarm system to alert the homeowner right away if it detects an issue. 

  • Eliminating a Trip Hazard on a Sidewalk in Perth Amboy, NJ
    Before
    Eliminating a Trip Hazard on a Sidewalk in Perth Amboy, NJ
    After

    Eliminating a Trip Hazard on a Sidewalk in Perth Amboy, NJ

    Erosion can cause a concrete sidewalk slab to sink. If this happens and the adjacent slabs are higher, a trip hazard occurs. Jay Alvarez, System Design Specialist with Quality 1st Basements, proposed PolyLevel and Nexus Pro Joint seals as a solution. Foreman Sean Johnson installed the products to lift the slab and seal the joints, eliminating a trip hazard and a reoccurrence of a sinking slab.

  • The Ultimate Sump Pump Installed in Holmdel, NJ
    Before
    The Ultimate Sump Pump Installed in Holmdel, NJ
    After

    The Ultimate Sump Pump Installed in Holmdel, NJ

    When it comes to waterproofing your basement, you want the best of the best. Our TripleSafe Sump pump system will provide the ultimate protect preventing water seepage or flooding from ever occurring. Our Sump Pump System has three sump pumps that sit inside a protective liner to prevent damage or clogging. The TripleSafe lid not only is airtight to prevent water evaporation but also has an alarm system to alert the homeowner of any issues or concerns the pump detects. This gives them enough time to contact us for assistance.

  • Moisture Vapor Barrier Installed to Seal the Basement
    Before
    Moisture Vapor Barrier Installed to Seal the Basement
    After

    Moisture Vapor Barrier Installed to Seal the Basement

    Quality 1st Basements Systems installed our CleanSpace Vapor Barrier on the walls of the basement to stop mold growth, block water and moisture and create a healthier space in the basement. CleanSpace is a strong bright, white liner that creates a brighter and more finished look. 

  • New Walls and Flooring in Basement of Morris Plains Home
    Before
    New Walls and Flooring in Basement of Morris Plains Home
    After

    New Walls and Flooring in Basement of Morris Plains Home

    When water issues occurred in this finished basement, we recommended our EverLast Restoration Wall Panels and Elite Plank Flooring for replacement. Our finishing materials are waterproof and non organic therefore mold will never grow and water seepage will never damage their finished basement again. 

  • Brightening Up Flaking Cement Block Basement Walls in Red Bank, NJ
    Before
    Brightening Up Flaking Cement Block Basement Walls in Red Bank, NJ
    After

    Brightening Up Flaking Cement Block Basement Walls in Red Bank, NJ

    Porous cement block basement walls can pull moisture and water from the ground, causing paint to peel and flake. Jay Alvarez, Quality 1st Basements Design Specialist, wanted the customer to enjoy brighter, cleaner walls. WaterGuard Drainage System was installed by foreman Esau Aquino and his crew to control any water intrusion and CleanSpace Walling System was installed over the block walls to additionally reduce moisture in the basement and to provide a fresher look.

  • Reducing Moisture and Humidity in a Basement in Red Bank, NJ
    Before
    Reducing Moisture and Humidity in a Basement in Red Bank, NJ
    After

    Reducing Moisture and Humidity in a Basement in Red Bank, NJ

    Moisture and humidity can cause the paint on the cement block walls to peel and flake away as well as cause odors. Basement Design Specialist Jay Alvarez set this customer up for success by proposing the TripleSafe Sump Pump System and the highly-efficient SaniDry Sedona dehumidifier and air filtration system to remove moisture from the air and keep the humidity levels below 50%, reducing the chance for mold to grow and thereby eliminating odors. 

  • Sump Pump Replacement in West Orange, NJ
    Before
    Sump Pump Replacement in West Orange, NJ
    After

    Sump Pump Replacement in West Orange, NJ

    A homeowner in West Orange, New Jersey was looking to replace their sump pump with a new one. They contacted Quality 1st Basement Systems and our System Design Specialist, Jay Alvarez, was able to provide an inspection and suggested they install a new sump pump that will effectively pump water out. Our foreman installed the TripleSafe Sump Pump System which has an airtight enclosed lid to keep water vapor from entering the air. This pump also has a battery-operated backup pump that will kick in if the power goes out. Then, the foreman installed the SaniDry Dehumidifier which will filter out dust mites and circulate the air in the basement to keep it dry.

  • Wet Basement Repaired In Newark, NJ
    Before
    Wet Basement Repaired In Newark, NJ
    After

    Wet Basement Repaired In Newark, NJ

    After experiencing water seepage in their basement, this homeowner knew that it was time for their sump pump to be replaced. Our team led by Jonathan, came in and replaced the old sump pump that had stopped functioning with a brand new TripleSafe Sump Pump. Additionally, they installed a full perimeter waterproofing system. The homeowner now has peace of mind, knowing that her basement will no longer flood. 

  • Moisture Barrier Installation in Kearny, NJ
    Before
    Moisture Barrier Installation in Kearny, NJ
    After

    Moisture Barrier Installation in Kearny, NJ

    Discovering their basement was very humid and musty, a Kearny, NJ homeowner contacted Quality 1st Basement Systems to provide a solution before mold began to grow.  We had our System Design Specialist, Jay Alvarez, go to the home and provide an estimate for the homeowner. After fully inspecting the basement, Jay recommended the CleanSpace Moisture Vapor Barrier would be the perfect solution for the homeowner. CleanSpace is a liner that is installed against the walls to stop moisture and humidity. 

Greater Monmouth Chamber of Commerce
Staten Island Chamber of Commerce
Township of Aberdeen
National Foundation Repair Association Member
2018 Angies List Super Service Award
Best Place to Work 2018
HomeAdvisor Association

our service area

We serve the following areas

PennsylvaniaNew Jersey Our Locations:

Quality 1st Basement Systems
359 Route 35 South
Cliffwood, NJ 07721
1-732-719-3079
Our service area