Testimonials for Quality 1st Basement Systems

Back in 2011, a heavy storm knocked out power for more than a day, and for that reason Divyang S.’s basement flooded. His neighbor, however, who had also lost power during the same storm, had a completely dry basement thanks to a battery-operated backup sump pump system. When Mr. S. learned about it, he decided to have the same system installed in his basement and called Tom Roman’s Quality 1st Basement Systems for an estimate. Mr. S. found the system design specialist very knowledgeable. He was shown many options to solve the problem and is pleased with the solution he chose. He hasn’t had a problem since. According to Mr. S. they are not your average contractor… “I feel very comfortable with them, because they are honest and they are professional.”Mr. S. would highly recommend Quality 1st Basement Systems to any homeowner looking to protect their basement from flooding or interested in the installation of a powerful sump pump system to keep their basements dry, even when the power goes out.
Divyang S. of Princeton, NJ
Friday, October 17th
I would recommend their team time and time again for their services. Thanks so much and look forward to continuing the relationship!
John M. of Dorothy, NJ
Friday, December 30th
I first approached Quality 1st Basement Systems because my basement was damp and moldy. My basement had a pit, but no sump pump, and it was getting hard to take care of. When I called the office, the staff answered all of my questions, and explained the time and the details of the job. The saleswomen Jessica also had a good presentation, and took the time to meet with me a few times before the work began. When it came time for the installation, the team was great! I was especially impressed with Juan Garcia and his exceptional and thorough work that he provided. Overall Quality 1st Basement Systems was a joy to work with, and I am very satisfied with the whole process.
Pearl L. of Trenton , NJ
Thursday, September 12th
John S. was excellent I am very satisfied with the work completed by the installation crew at Quality 1st Basement Systems. I chose Quality 1st because of the warranty on their work and John's good workmanship. The office staff was excellent they helped answer my initial questions.
Paul M. of Groveville, NJ
Brett and his team were all very polite, friendly and professional. They met with extenuating circumstances - 23 inches of concrete instead of 4 so it took them much longer then they had anticipated but they staid in good humor and did not show frustration.
Deb M. of Budd Lake, NJ
Thursday, May 30th
Testimonial Photo by Alan T.
My salesman Jeff Nero was very friendly and professional. He didn't use any hard sell tactics. The foreman Juan Gonzalez was very professional and friendly; the crew worked hard, did a great job and cleaned up after they finished. I chose Quality 1st because of the quality of their sump pumps, the company's extensive experience with situations like ours, and the available payment plan.
Alan T. of Lawrence Township, NJ
Friday, March 4th
I had been thinking about waterproofing my basement for 3 months before calling Quality 1st Basement Systems. Overall I am pleased and satisfied with the work and waterproofing systems installed. My inspector did a great job at explaining all products and services before my installation process. I chose to go with Quality 1st because of the truth behind their system and the waterproofing book that was sent to me previously before the appointment. The installation team lead by Juan Garcia did an excellent job.
Roy C. of Skillman, NJ
Saturday, November 19th
Quality 1st Basement customer care/services are excellent. As a new home buyer, I will definitely recommend this company to others. They expedited a service tech "Justin" to fix a problem. Unfortunately, some items needed to be replaced however Justin advised he had the replacement parts inside the van and would be able to start right away. This is true customer service most companies would have you wait or order parts but Justin advised they keep their vehicles stock so there isn't any delay for repair. Justin also indicated we can request him for future services since we are happy with his services. I have worked in customer service and happy to see this company practice making customers completely satisfied. Five Stars
Bernard W. of Columbus, NJ
Friday, March 12th
Randy and John are stand up guys and answered my questions more than adequately. Very friendly professional and thorough !
Joseph A. of Hillsborough, NJ
Wednesday, July 19th
Preventative maintenance on the sump pump system. I have the 3 pump system which kept my basement dry through all our heavy rains.   Justin was very professional and courteous and answered my many questions!
Harold A. of Hillsborough, NJ
Monday, November 8th
Quality 1st did an exceptional job restoring my basement after Hurricane Ida. They installed French Drains, sump pumps, and waterproof walling. Very professional, addressed all customer concerns promptly. The quality of their work is top-notch. Dane helped us find a custom solution to our needs and quickly responded to all my concerns.  Wilver is a master installer. Thank you Quality 1st!
Michael K. of Hillsborough, NJ
Friday, December 10th
Mike and Randy came out and helped figure out why the sump pump stopped working. They got everything working again and were very professional and courteous. I highly recommend this company.
Daniel M. of Hillsborough, NJ
Monday, April 11th
I initially discovered Quality 1st with a quick online search and decided to choose their company because I noticed they were a company that specialized in basement waterproofing and met all of my needs. Overall, I am very fulfilled with the work done at my home by Quality 1st. My salesman was courteous and competent, he helped me choose the best products. Victor Leon and the installation crew was nice, clean, respectful and effective.
Abbas B. of Princeton, NJ
I first approached Quality 1st Basement Systems years ago when first had work done another one of my houses. I contacted them again back in September when I decided to get work done on my unfinished basement. I wanted to waterguard my basement, as well as put in other waterproofing products to protect my basement. Similar to my first time using Quality 1st, I had a very good experience. The salesman John Schweitzer is a good guy who knows what he is talking about. After the work was done, the crew took a lot of care to minimize the mess. They did a great job leaving the work area looking uncluttered. Overall it was a great experience, and I will be sure to use them in the future if I need any more work done!
David N. of Princeton , NJ
Wednesday, November 20th
Everything went very smoothly 
Bernard L. of Princeton, NJ
Tuesday, August 1st
Total testimonials : 563
Greater Monmouth Chamber of Commerce
Staten Island Chamber of Commerce
Township of Aberdeen
National Foundation Repair Association Member
2018 Angies List Super Service Award
Best Place to Work 2018
HomeAdvisor Association

our service area

We serve the following areas

Pennsylvania
  • Avondale
  • Bally
  • Barto
  • Bechtelsville
  • Brandamore
  • Chadds Ford
  • Chester Springs
  • Coatesville
  • Cochranville
  • Downingtown
  • Earlville
  • Elverson
  • Exton
  • Frederick
  • Gilbertsville
  • Glenmoore
  • Hereford
  • Honey Brook
  • Immaculata
  • Kelton
  • Kemblesville
  • Kennett Square
  • Landenberg
  • Lewisville
  • Lincoln University
  • Lionville
  • Lyndell
  • Mendenhall
  • Modena
  • New Berlinville
  • New London
  • Nottingham
  • Parkesburg
  • Pocopson
  • Pomeroy
  • Pottstown
  • Sadsburyville
  • Saint Peters
  • Sassamansville
  • Spring City
  • Thorndale
  • Toughkenamon
  • Unionville
  • Uwchland
  • Wagontown
  • West Chester
  • West Grove
  • Westtown
New Jersey Our Locations:

Quality 1st Basement Systems
359 Route 35 South
Cliffwood, NJ 07721
1-732-719-3079
Quality 1st Basement Systems service area
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