Testimonials for Quality 1st Basement Systems

For the last 6 years I'm very confident, very happy, with the service. Every year I get the service maintained so everything's working properly. The first time we lost power the battery backup worked at least 12 hours before the power came back on.

When Mrs. Adriene P. purchased her home, she knew it had a wet basement, with terrible, frequent flooding episodes. These flooding episodes eventually led to mold problems and health concerns for her and her family. She knew that extensive work needed to be done in that basement in order to keep it dry.  Fortunately, the company she chose to waterproof her basement was Tom Roman’s Quality 1st Basement Systems: the only company in NJ with exclusive access to over 24 patented products specifically designed to permanently solve leaky and flooding basement problems. Her basement has remained dry and mold-free ever since. She is happy to have worked with a company that really stands behind the quality of their work. They guarantee that the job is going to get done properly, and they actually follow up. “That is a rare thing today.” – she said.

I haven't had a water problem since we installed the system. I have recommended it to all my friends and if I were to do this again I would absolutely have the same system installed.

John lives in Franklin Lakes, New Jersey. He was getting water in his basement and we were able to solve the problem for him. After installing WaterGuard, 1 SaniDry, and a TripleSafe Sump Pump, he is very happy with his new DRY basement!

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

Dug a trench around perimeter of entire basement. Removed all debris. Installed a drain around entire perimeter of basement and sealed it with cement. Patched any/all cracks. Installed and sealed sump-pump, dehumidifier, outdoor drainage system. Installed a water-proof wall barrier and raised waterproof flooring. They cleaned up everything, showed up on time and finished the job on time! I love them! It was a worry free experience for me. The noise from the jack-hammer was very minimal, they cleaned up everything and took all the garbage with them. I had a wonderful experience. Very professional. I highly recommend them.

Waterproofing system is excellent. Materials and equipment that were used are good. Installation crew was alright as well. They answered all my questions and cleaned up before they left.

I decided to contact Quality 1st Basement Systems because I had been getting water in my basement after heavy rain. I did not have any sump pumps installed or any waterproofing, and my basement foundation was also getting vertical cracks. These problems were building up, and I decided that I needed to do something. I heard about Quality 1st through email, and I decided to give them a call. When I first called, the women was able to easily set up a free appointment, tell me the name of the person who would be coming to provide me with an estimate, as well as provide recommendations from people who got similar work done to their homes. The sales representative was thoroughly professional, assessed the situation correctly, and successfully set a date for the repair to occur. There was also a reminder call the day before the work was to be done. The repair crew arrived on time, and finished up promptly. The foreman of the crew explained what had to be done, and left the job in a workman-like manner. The work site was also cleaned up well by the workmen. The products that they installed work, what more can one ask for? I am very satisfied, and I will hire them again if I decided to get any more work done.

I called and spoke to a real person-wow! Was well prepared for what seemed like a great start. So, now we would hear from a sales person. I received a call that afternoon from some guy. Well, he was very polite and asked if we wanted him to come out. Yes it was, and low and behold it was going to be our choice when and where. We said the next few days and he says what day was free and then asked what time would be good for us Our day, our time and here he comes – right on time, so here we go. He knew the inside and outside of this business, he had been putting these in for a good many years- We took the tour, and sat down with some brochures of the product that they use and how and what they could do. He gave us what seemed like good info but we wanted to think about it, so we did not commit and told him we would call. We put it off for awhile and he e-mailed me only once to make sure we knew he was still around. Never bothered us as we asked him not to call-we would call him. Got him back and went over our house again and went with most of his idea's. Not pushy at all. Here we go- Here comes a person to our front door. He told us who and where he was from and what his job was. We went down the stairs and looked over his work assignment, an I got he hek out of there. My wife and I moved and covered some of the basement "things". I went down when I heard the jack hammers, and when I got down the crew had everything else covered up. He was answering all my questions and telling me how and when they would be done. Well it turns out that He had something to add, good idea that installing a new drain would be better than using our old drain- seems all the downspouts were draining in the old pipe. They added that to the workload. Quite a good salesman. Next He said he and his crew were starting the walls. He asked what the future of the walls would be - lo and behold we were putting on wall covering that would have to be removed for our future projects. So, we decided to do it right the first time and change the plan. My first choice was the ThermaDry system, so after hearing what was going to be done, he said there was a nicer finished wall and it was called ZenWall, I looked at the ZenWall and said it was real nice so he got a price for the new product and that's what we got. It looks great. I just can't say enough about this crew. I would definitely recommend them to anyone! So now the word is out about your company.

I would like to commend the crew on the French drain install they did at my home. They were professional, polite and neat throughout this installation from beginning to end.

This system kept my house dry as heck during the rain storm. Thanks Dan McNally, JeffNero, Tom Carrano and Quality 1st Basements! Basement use to flood weekly. 

Very happy with them! Great hard-working employees!    Quality 1st Basements recently did some maintenance-type work in my basement. They came out and cleaned out the sump pump tank, and they did a great job. Their employees were very friendly and knowledgeable. The man who did the work was great about explaining everything to us, and keeping us informed about what he was doing. He was very hard-working and nice. I am a very satisfied customer, and I have them scheduled to do some more work in the near future!