Basement Waterproofing Customer Testimonial from Thomas R. in Upper Saddle River, NJ

Quality 1st customer service. I had a very good ( great) experience from a distance watching Ryan hard at work and wanted you to know. Please give Ryan a copy of this correspondence and Review. 

This review will honestly express my appreciation and respect for Quality 1st technician Ryan Santaliz. It was the first service since my excellent Quality 1st basement solution ( trench 4 walls, dig sump area and install sump container and pumps). Ryan arrived on time and was very personable. WE went to the basement and walked around as he pointed out areas where Quality 1t had several products for improvements or solutions. I wanted to move ahead with the service call, so i sat 20 feet away at my desk with computer. Step by step Ryan went to work DE installing, adjusting, cleaning and reinstalling the originally day 1 quick install. I feel sure it was the exact Quality 1st standard Service Process which Ryan has exemplified.

Happy Customer, Tom Ramsey