The install was very smooth I remember it was snowing, we started this process in March. The guys took a great amount of care to make sure they didn't trash the house.
They kept everything neat and clean jackhammering concrete is a little bit loud but it didn't take very long. From seeing the bright white basement you had no evidence workers were there.
Hurricane Irene was perfect for us, we were able to spend most of our time helping out others because our basement was nice and clean and dry. The only time I got soggy was helping out friends who hadn't had basement work done yet.
George T. of Freehold, NJ
Monday, October 10th
Luke L.'s home in Marlton, NJ had a couple of problems he needed to fix sooner than later. The basement was leaking and the water was causing other problems. There was also a foundation settlement issue that was causing cracks on the walls of the rooms above it. Luke decided to call Quality 1st Basement Systems and was very pleased with the entire experience he had with the company, "I've been very satisfied with the job, both the repairing system that was put along the foundation and the drain that was put on inside, has resolved both problems." - says Luke "It's been two years since it was installed and the basement has been dry the entire time, and I haven't noticed any further cracking on the foundation either. So, I'm very satisfied with the work that was done."
Luke L. of Marlton, NJ
Back in 2011, a heavy storm knocked out power for more than a day, and for that reason Divyang S.’s basement flooded. His neighbor, however, who had also lost power during the same storm, had a completely dry basement thanks to a battery-operated backup sump pump system. When Mr. S. learned about it, he decided to have the same system installed in his basement and called Tom Roman’s Quality 1st Basement Systems for an estimate. Mr. S. found the system design specialist very knowledgeable. He was shown many options to solve the problem and is pleased with the solution he chose. He hasn’t had a problem since. According to Mr. S. they are not your average contractor… “I feel very comfortable with them, because they are honest and they are professional.”Mr. S. would highly recommend Quality 1st Basement Systems to any homeowner looking to protect their basement from flooding or interested in the installation of a powerful sump pump system to keep their basements dry, even when the power goes out.
Divyang S. of Princeton, NJ
Friday, October 17th
When Mrs. Adriene P. purchased her home, she knew it had a wet basement, with terrible, frequent flooding episodes. These flooding episodes eventually led to mold problems and health concerns for her and her family. She knew that extensive work needed to be done in that basement in order to keep it dry.
Fortunately, the company she chose to waterproof her basement was Tom Roman’s Quality 1st Basement Systems: the only company in NJ with exclusive access to over 24 patented products specifically designed to permanently solve leaky and flooding basement problems. Her basement has remained dry and mold-free ever since. She is happy to have worked with a company that really stands behind the quality of their work. They guarantee that the job is going to get done properly, and they actually follow up. “That is a rare thing today.” – she said.
Adriene P. of Basking Ridge, NJ
Friday, October 17th
For the last 6 years I'm very confident, very happy, with the service. Every year I get the service maintained so everything's working properly. The first time we lost power the battery backup worked at least 12 hours before the power came back on.
Anthony D. of Mount Freedom, NJ
After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance.
Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms.
Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.
Charles C. of Lincroft, NJ
Tuesday, April 16th
"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ.
He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.
Michael C. of Eatontown, NJ
I haven't had a water problem since we installed the system. I have recommended it to all my friends and if I were to do this again I would absolutely have the same system installed.
Joe L. of Essex Fells, NJ
John lives in Franklin Lakes, New Jersey. He was getting water in his basement and we were able to solve the problem for him. After installing WaterGuard, 1 SaniDry, and a TripleSafe Sump Pump, he is very happy with his new DRY basement!
John of Franklin Lakes, NJ
Thursday, December 1st
Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called for help, he researched the company thoroughly over the web, to make sure they were the right contractors for the job.
Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.
Joe J. was truly impressed with the work performed, and the level of professionalism and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene.
While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!
Joe J. of Dumont, NJ
Thursday, June 15th
"Very happy! Everything is perfectly dry and the humidity is down. Wish I had done it sooner."
Homeowner of New Jersey, NJ
Tuesday, December 8th
I was referred to Quality 1st Basement Systems and am very satisified with the job done. The salesman treated my wife professionally and we trusted our salesman, Michael Jersey. We picked Quality 1st Basement Systems because of the company information available to us, including a helpful video presentation.
Eric H. of Little Egg Harbor, NJ
Tuesday, January 19th
Wow!!! My basement was a disaster. Maurice (sales) worked up a contract to install WaterGuard, BrightWall, TripleSafe pumps, Sanidry Upright and a few other required accessories. I now have an additional 1300 sq/ft of living space, will never get any water again or smell like a wet basement. I am actually thinking of carpeting it! I know I will get back 3 times the cost of the installation, if I ever sell. Juan Garcia's crew were meticulous in the installation and cleanup. They completed the job in one day! They were a professional crew that worked together like a well oiled machine. You get what you pay for, but on this job I got more than I paid for. It exceeded my highest expectations. Great job Juan and crew, thanks again. Gil Verwey
Gil V. of Manchester Township, NJ
Friday, July 7th
I loved your ad on Star 99.1 FM. The saleman [Kenny Tramutola] was great, very thorough, answered all my questions, and was very patient. The installation team was AWESOME!!!!! I am totally satisfied with the job, the installation of a SaniDry and a SmartPump.
Hope T. of Belle Mead, NJ
Wednesday, May 4th
I trust your company completely! You have installed an industrial dehumidifier, two sump pumps, french drains and two battery back ups! Your office staff is excellent and the service techs Randy and Kyle are so sweet. I refer your company to all my clients! Thank you for doing the job right!
Hope T. of Montgomery, NJ
Friday, August 25th
Hi my name is Anthony Pellegrino and I live in Toms River New Jersey, for 20 years. Ten years ago my neighbor put an addition on his home and excavated the property. Ever since this was done and everytime it rain hard ,water came up through my ground in my basement. I lost the rug and I had to hire a company to come out clean up the mess and dry everything up. I thought it was just a fluke and I put down another rug, bad move because now every time it rains hard water was coming up through the ground into my basement. I lost another rug and after that I said no more rugs, I put up with this for a couple of years praying that it would never rain hard, and spent a lot of nights staying up all night pumping out water and cleaning up the basement, then a miracle happened I read about quality 1st basement, and I contacted a specialist his name was Maurice Robinson, Maurice came to my home and was a gentleman he explained every detail and was very polite. Told me what his crew would do and how they would clean up when they are done. I decided to hire them to waterproof my basement, and Maurice was right his crew was very professional and very polite, these guys worked hard and they work to the job was done, and they cleaned up everything not a piece of dirt was left when they were gone. That was a year ago, I can't tell you as a homeowner how happy I am to have hired quality 1st basement to waterproof my home, I haven't had a drop of water since the system was put in... I am happy to know Maurice Robinson and thank them for what they did they have save me endless nights of staying up all night pumping out water cleaning up dirt. I want to thank Maurice and his crew for doing a great job. And I mean that people please if you have any kind of water issues coming into your home contact quality 1st basement ask for Maurice Robinson he will hook you up and he will get your home back to being dry free. I want to say again thank you to Maurice Robinson and quality 1st basement I recommend them to anyone.
Anthony P. of Toms River, NJ
Friday, July 7th
We used Quality 1st Basement Systems at another house and were very satisfied with their work, so we used them again for our new home. The installation team was great and very considerate and our salesman Mike Jersey was very knowledgeable and professional.
Adam and Stacy G. of Marlboro, NJ
Friday, February 19th
I heard of Quality 1st from my neighbors and friends. Brandon was very helpful and courteous! His presentation was professional and clear. The crew was wonderfully courteous. A pleasure! I have never seen such a cleanup. How refreshing! I am thrilled that we decided to use your company.
Asa M. of Morganville, NJ
Monday, April 11th
We had been waiting a few months before fixing our problem. Quality 1st came recommended by my sister who is hard to please. Waterproofing specialist Brandon Byron provided and excellent presentation. The installation was excellent and we are very satisfied with the job.
Carl & Gloria D. of Berkeley Heights, NJ
Wednesday, May 4th
After having a problem for years, I decided to fix it. I chose Quality 1st Basement Systems over other companies because of their testimonials, their score on The Better Business Bureau, the quality of their products, and their quick service. The installation team was very good and the office staff was nice.
Joanne D. of Belford, NJ
Wednesday, September 2nd
I made an immediate decision that my basement needed to be waterproofed after I moved into my new home. My salesman Collin Peare was very good and your waterproofing system seemed to be the best.
Deane W. of Locust, NJ
Monday, March 14th
I am very satisfied with the job. The installation team (headed by Jesus Alvarez-Sanchez) had good work ethics. They were fast and clean!
Madelyn and Declan C. of Staten Island, NY
Tuesday, April 26th
I've always recommended Quality 1st Basements. For me, simply telling my friends, family members and neighbors that the installation of my Water Guard metal tracking (French Drain) system, Super Sump Pump and waterproof basement panels was hands down, the best investment I ever made in my home.Since 2008, I've been advertising you guys as the "go to" contractor for anything related to basement waterproofing.With every heavy rainstorm, when I hear my sump pump cycling, I smile knowing that my home is protected with your great products and services. If every contractor I hired was like Colin, I'd never have to worry about my home, period. Never lose Colin...that guy is excellent, so professional and the best representation of your company, hands down. For one simple reason, the guy cares about what he does and knows that stellar service sells itself. I ask for Colin every year for my annual service. In business, I I think it's important to tell companies when they do well.
Peter C. of West Caldwell, NJ
Tuesday, February 12th
My basement is now dry and they left the basement very clean.
Mary F. of Clifton, NJ
Thursday, April 14th
Thomas was a big help! Honest and patient with us with all the questions and helping us to find the best solution. Looking forward to getting the proposal.
Dani C. of North Bergen, NJ
Wednesday, December 5th
The pricing and great reviews online made me hire Quality 1st. My salesman was very attentive and the installation crew was professional. So far I am very satisfied with the work.