Waterproofing in Thiells, NY

Challenge

This homeowner from Thiells, NY struggled with a basement that was consistently damp, cold, and uncomfortable. During heavy rains, water threatened the space, and in winter months there was concern about sump discharge lines freezing. High humidity led to musty odors, and the cold concrete floor made the basement unusable for everyday living.

Solution

To address these issues, a comprehensive system was installed. A TripleSafe provided dependable water protection with multiple layers of backup. IceGuard was added to ensure the discharge line could not freeze or back up during cold weather. To control moisture and improve air quality, a SaniDry Sedona dehumidifier was installed. Finally, ThermalDry basement flooring was added to create a warmer, more comfortable surface underfoot.

The installation process was efficient and minimally disruptive. Each system was designed to work together, ensuring year-round protection from water intrusion, humidity, and cold temperatures.

The basement was completely transformed. Water was effectively managed during storms, humidity levels dropped significantly, and the space felt warmer and cleaner. The new flooring added comfort and usability, turning the basement into a functional extension of the home.

With TripleSafe, IceGuard, SaniDry Sedona, and ThermalDry flooring working together, the homeowner gained lasting protection, improved comfort, and peace of mind in every season.