Tackling Drainage Concerns In Wilmington, DE Basement

Friday, November 7th, 2025 by Rebecca Brossa

Challenge

After experiencing recurring dampness and water pooling in their basement, a Wilmington, DE homeowner grew concerned about the long-term effects of moisture on their home’s structure and air quality. Upon closer observation, they realized that the issue stemmed from an outdated sump pump system that was no longer capable of managing the high volume of water entering the space. Recognizing the importance of addressing the problem before it worsened, the homeowner contacted Quality 1st for a professional and lasting waterproofing solution.

Solution

Once on-site, our team performed a thorough inspection to determine the source of the moisture and evaluate the condition of the existing drainage system. It quickly became clear that the old sump pump was inefficient, allowing water to accumulate and increase the risk of basement flooding. To resolve these concerns, we developed a customized waterproofing plan that included the installation of our SuperSump Premier Sump Pump System and IceGuard Discharge Line, both designed to deliver superior water management and year-round protection. After installation, the homeowner immediately noticed a significant improvement in their basement’s dryness and overall condition. The new system now provides consistent and reliable drainage, efficiently removing water from the space and preventing backups even during freezing weather. With these upgrades, the homeowner can feel confident knowing their basement is protected from future water intrusion, ensuring a cleaner, healthier, and more secure home environment.

The homeowner's old sump pump was no longer able to keep up with the volume of water entering the basement, causing water to accumulate and creating a persistent moisture problem.

We installed our SuperSump Premier Sump Pump to provide the homeowner with a powerful, reliable solution for removing excess water. This high-capacity system efficiently manages heavy water flow, keeping the basement dry and protecting the home from potential flooding.

To ensure the sump pump system operates effectively year-round, we added our IceGuard Discharge Line. It prevents water backup if the discharge pipe freezes, allowing safe and continuous drainage even in cold weather.