Kyle Ward

Quality 1st Basements

Title: Field Supervisor

Hometown: Howell, NJ

Kyle Ward from Quality 1st Basements

Meet Kyle, our field supervisor! He has over 12 years of customer experience in the Telecom industry, troubleshooting, diagnosing, and resolving problems. All this experience has made him an asset to Quality 1st Basements, for he completely understands the importance of great customer service. Kyle is always eager to help his team and our customers and so after working many years in our Service department, Kyle was promoted to Field Supervisor where he would be able to help our crews and our customers during the installation process.

“I have to say what I like most about my role in our Production Department is being able to help our crews solve problems when an issue occurs out in the field. Whether its needing extra product to complete a job or communicating with the homeowner and being that one point of contact they know that will be there for them the entire step of the way.”

Kyle spends his spare time with his wife and children. He enjoys working out and participating in World-1 Pro Wrestling PretzelMania!

Customer Reviews
About Me
  • By Rachel M.
    Cherry Hill, NJ

    Customer Review

    By Rachel M.
    Cherry Hill, NJ

  • By Helen D.
    Frenchtown, NJ

    Customer Review

    By Helen D.
    Frenchtown, NJ

  • By Christina R.
    Lawrenceville, NJ

    Customer Review

    By Christina R.
    Lawrenceville, NJ

  • By Deborah G.
    Raritan, NJ

    Customer Review

    By Deborah G.
    Raritan, NJ

  • By Bernard Z.
    Manalapan, NJ

    Customer Review

    By Bernard Z.
    Manalapan, NJ

  • By Michael H.
    Freehold, NJ

    "CHicon, Terrence and Kyle were great. My system did not have a valve check and they were able to resolve the issue as to why my..."

    Customer Review

    By Michael H.
    Freehold, NJ

    CHicon, Terrence and Kyle were great. My system did not have a valve check and they were able to resolve the issue as to why my basement was flooding.

  • By TOM D.
    SEASIDE PK, NJ

    Customer Review

    By TOM D.
    SEASIDE PK, NJ

  • By Linda M.
    Old Bridge, NJ

    Customer Review

    By Linda M.
    Old Bridge, NJ

  • By Michael R.
    Brick, NJ

    Customer Review

    By Michael R.
    Brick, NJ

  • By Ralph L.
    Pt. Pleasant, NJ

    Customer Review

    By Ralph L.
    Pt. Pleasant, NJ

Testimonials
from customers I've helped!
  • "Very helpful, very courteous, very professional!" Read Full Testimonial

    Sam A. of Hightstown, NJ

    Customer Testimonial

              Very helpful, very courteous, very professional!
    Sam A.
    Hightstown, NJ
  • "I trust your Company Completely!" Read Full Testimonial

    Hope T. of Montgomery, NJ

    Customer Testimonial

              I trust your company completely! You have installed an industrial dehumidifier, two sump pumps, french drains and two battery back ups! Your office staff is excellent and the service techs Randy and Kyle are so sweet. I refer your company to all my clients! Thank you for doing the job right!
    Hope T.
    Montgomery, NJ
  • "I can truly appreciate the fact that you train your employees and they go beyond what is asked of them." Read Full Testimonial

    Hope T. of Montgomery, NJ

    Customer Testimonial

              It is always a pleasure to deal with your service techs, I can truly appreciate the fact that you train your employees and they go beyond what is asked of them. Than You !
    Hope T.
    Montgomery, NJ
  • "A truly professional company." Read Full Testimonial

    Christian C. of Somerville, NJ

    Customer Testimonial

              A truly professional company. Service was completely reliable. Workers were very courteous and informative. While I dreaded this process, I felt amazingly happy when it was done. Plus, the mess was minimal. They cleaned up after themselves perfectly. A+
    Christian C.
    Somerville, NJ
  • "Great guy!" Read Full Testimonial

    Adam F. of Bridgewater, NJ

    Customer Testimonial

              Great guy! Professional and knowledgeable. Did a great job cleaning the sum pumps.
    Adam F.
    Bridgewater, NJ
  • "Your Service Tech was courteous, Very friendly & work conscientious." Read Full Testimonial

    Dan F. of Old Bridge, NJ

    Customer Testimonial

              Technician seems to enjoy his job and knows what he is doing. Your Service Tech was courteous, Very friendly & work conscientious. was a pleasure to have him recommended to anybody.
    Dan F.
    Old Bridge, NJ
  • "Service manager and service tech (Sha' Con Kasey) and (Randy Halal) was patient and assisted with repair..." Read Full Testimonial

    Eng IOS Bryon & Ginger of Old Bridge, NJ

    Customer Testimonial

              Service manager and service tech (Sha' Con Kasey) and (Randy Halal) was patient and assisted with repair immediately. Very professional mannerism.
    Eng IOS Bryon & Ginger
    Old Bridge, NJ
  • "Kyle is very nice, informed us of options and addressed concerns." Read Full Testimonial

    Karen M. of Brick, NJ

    Customer Testimonial

              Kyle is very nice, informed us of options and addressed concerns. Very personable. Did work weekly. Polite.
    Karen M.
    Brick, NJ
  • "Could not be happier with the promptness and quality of service" Read Full Testimonial

    Alan K. of Gillette, NJ

    Customer Testimonial

              Could not be happier with the promptness and quality of service
    Alan K.
    Gillette, NJ
  • "Very Good !" Read Full Testimonial

    Peg R. of Manasquan, NJ

    Customer Testimonial

              Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.
    Peg R.
    Manasquan, NJ

Videos from projects I was involved with:

Related Videos

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Foundation Repair & Basement Waterproofing

Check out how Jonathan and his cream protected this home with our Foundation and Basement Waterproofing... Watch Video »

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Company Awards

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NJ Biz Best Places To Work 2019
NJ Biz Best Places To Work 2019
2017 Angie's List Super Service Award
2017 Angie's List Super Service Award
Best Places to Work 2017
Best Places to Work 2017

Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Pool Deck Fixed in Glassboro, NJ
    Before
    Pool Deck Fixed in Glassboro, NJ
    After

    Pool Deck Fixed in Glassboro, NJ

    A homeowner from Glassboro, NJ had sinking a sinking concrete pool deck. It was a trip hazard and needed to be repaired. Quality 1st Basements fixed the homeowner's concrete by injecting PolyLevel under the slab until it was back in place. 

  • Front Porch Sinking in Woodbury, NJ
    Before
    Front Porch Sinking in Woodbury, NJ
    After

    Front Porch Sinking in Woodbury, NJ

    A homeowner from Woodbury, NJ could not sit out on her porch because the porch's concrete was sinking. She had received estimates from other contractors who would have completely replaced her concrete but was not happy with the time and money that would take. Quality 1st Basements had the homeowner's sunken concrete lifted, leveled with PolyLevel and ready to use within 15 minutes! 

  • SmartJack Stabilizers Installed in Burlington County, NJ Crawl Space
    Before
    SmartJack Stabilizers Installed in Burlington County, NJ Crawl Space
    After

    SmartJack Stabilizers Installed in Burlington County, NJ Crawl Space

    Burlington, NJ homeowner reached out to us because they noticed the floor above their crawlspace had a horizontal cracks and was continuously expanding at a 45 degree angle. We sent Senior Foundation Specialist, Jeff Nero out to inspect the crawl space to see what structural foundation issues were causing the floor to crack and settle. 

    Jeff noticed the crawl space beams were sagging causing the floor to shift and cracks to form. He suggested SmartJack Stabilizers be installed underneath the beams to provide additional support. These SmartJack Stabilizers can be adjusted to gradually lift the crawl space beams back towards their original state. This system will also prevent future settlement and structural damage. 

    Check out this amazing before and after work completed by foreman, Esau Aquino and his team! 

  • Bowing Foundation in Roebling, NJ Stabilized
    Before
    Bowing Foundation in Roebling, NJ Stabilized
    After

    Bowing Foundation in Roebling, NJ Stabilized

    Senior Design Specialists, Jeff Nero, met with a homeowner who was in need of serious foundation repair. The homeowner had bowing foundation walls which not only decrease the value of this home but also made it unstable and unsafe. 

    Jeff designed a solution that would stabilize the foundation walls, protect the foundation against future damage and provide them with peace of mind. 

    Jonathan and his team installed our PowerBrace Foundation Wall Repair System which consisted of 6 PowerBraces across the bowing foundation wall. 

  • Waterproofing System Installation in Ewing, NJ
    Before
    Waterproofing System Installation in Ewing, NJ
    After

    Waterproofing System Installation in Ewing, NJ

    A homeowner in Ewing,NJ had water coming into their basement. Quality 1st Basements  installed WaterGuard and a TripleSafe Sump Pump to solve the problem. Our Basement Waterproofing team led by Esau, made sure to leave the basement cleaner than they had found it. The customer was extremely happy with the end result and they no longer have to worry about water in their basement now having the ultimate protection!  

  • Basement Flooring Installation in Hamilton, NJ
    Before
    Basement Flooring Installation in Hamilton, NJ
    After

    Basement Flooring Installation in Hamilton, NJ

    Quality 1st Basements installed ThermalDry Elite flooring that looks and feels like real wood. All of our ThermalDry Flooring options are waterproof and mold resistant, making them great products to have if you are concerned with potential flooding. 

  • Wet Basement in Pennington, NJ Waterproofed
    Before
    Wet Basement in Pennington, NJ Waterproofed
    After

    Wet Basement in Pennington, NJ Waterproofed

    Check out this amazing Basement Transformation! System Design Specialist, Steve and our Foreman Mario worked together with the homeowner to completely transform this damp basement into a dryer and healthier space! We installed our WaterGuard Drainage System, a TripleSafe Sump Pump, IceGuard and our CleanSpace Vapor Barrier

  • Driveway Concrete Settlement in Lawrenceville, NJ
    Before
    Driveway Concrete Settlement in Lawrenceville, NJ
    After

    Driveway Concrete Settlement in Lawrenceville, NJ

    The driveway of a home in Lawrenceville, NJ had several concrete slabs that were settling into the ground. The slabs settled in a way that made it difficult for the homeowner to pull his car in and out smoothly. The homeowner was looking for information on how to fix his settling concrete when he stumbled upon Quality 1st Basements. The homowner decided to call and see if they could help him find a solution. Our team injected PolyLevel foam beneath the slab, lifting the settled concrete back into place. The homeowner was overjoyed to finally have a level driveway. 

  • Crawl Space Encapsulation in Little Egg Harbor
    Before
    Crawl Space Encapsulation in Little Egg Harbor
    After

    Crawl Space Encapsulation in Little Egg Harbor

    Carmine's seaside home in Little Egg Harbor was experiencing moisture and possibly mold in the crawl space. Because of the dirt floor in his crawl space, there were high levels of humidity and it was creating an overall unhealthy environment. Quality 1st Basements solution was to encapsulate Carmine's crawl space with CleanSpace to separate the house from the earth and give his crawl space a more pleasant appearance. Ultimately, this solved the humidity problem and the homeowner had peace of mind knowing his home, and the people inside, were safe.  

  • Sump Pump Replacement in Princeton, NJ
    Before
    Sump Pump Replacement in Princeton, NJ
    After

    Sump Pump Replacement in Princeton, NJ

    After this homeowner contacted Quality 1st Basements regarding water in their basement, our System Design Specialist, Tom Carrano, headed out to inspect the space. The old sump pump and french drain system had failed, so Tom proposed the installation of WaterGuard and our TripleSafe Sump Pump System. Following the initial appointment, our team went out to install the system. Jonathan and his team arrived on time, introduced themselves, did a full walk through with the homeowner to explain the installation process and what would be performed. 

    Jonathan and his team installed a Full perimeter Waterproofing System to keep this basement dry during any rain. With this home now protected by Quality 1st Basements, against water, the homeowner can have peace of mind. 

     

  • Bowing Walls In Manahawkin, NJ Stabilized With Carbon Armor
    Before
    Bowing Walls In Manahawkin, NJ Stabilized With Carbon Armor
    After

    Bowing Walls In Manahawkin, NJ Stabilized With Carbon Armor

    Our Senior Foreman Victor and his team stabilized this home with our CarbonArmor System. First, they prepared the wall surface by sanding away the paint so that the epoxy resin would bond to the concrete. Once the straps adhered to the wall, The ArmorLock bracket was connected. Another coat of epoxy resin was applied to completely secure the strip. Rest assured that the CarbonArmor and ArmorLock Systems will immediately stabilize your foundation walls and permanently protect against any further inward movement.

  • Basement Waterproofing in Hillsborough Township, NJ
    Before
    Basement Waterproofing in Hillsborough Township, NJ
    After

    Basement Waterproofing in Hillsborough Township, NJ

    Quality 1st Basement Systems installed a TripleSafe Sump Pump in the basement of this Hillsborough Township, NJ home. In case of a power outage, the UltraSump Battery backup sump pump will pump 11,500 gallons or more on its fully charged battery. This sump pump provides ultimate protection for any homeowner who has ever experienced water in their basement. 

  • Cracked Foundation in Lacey Township, NJ
    Before
    Cracked Foundation in Lacey Township, NJ
    After

    Cracked Foundation in Lacey Township, NJ

    A homeowner in Lacey Township, New Jersey noticed a crack in one of their basement walls. After doing some research online, they came across a before and after from the Quality 1st Basements website of a foundation with similar cracks. Looking no further they called right away for an estimate. A the time of the estimate, the Foundation Repair Specialist did a full evaluation of the basement and noticed two smaller staircase cracks along with the visible crack the homeowners first noticed. 

    the Foundation Repair Specialist recommend CarbonArmor Wall Reinforcing System. CarbonArmor is a state-of-the-art solution for cracking foundation walls. CarbonArmor are strips made from a fiber reinforced polymer that is 10 times stronger than steel. The straps are attached to the wall and secured with heavy duty steel brackets. The straps will stabilize the wall and begin to pull it back to its original position. This system installs quickly and will prevent future problems. 

     

  • Walkway Leading to Pool Settlement in Millstone, NJ
    Before
    Walkway Leading to Pool Settlement in Millstone, NJ
    After

    Walkway Leading to Pool Settlement in Millstone, NJ

    A Millstone, NJ homeowner was noticing some slabs leading up to and around the pool deck were sinking. Raising the sunken slabs was fast and easy with PolyLevel. Quality 1st Basements injected the foam under the sunken slabs until they were secured back into position.  

  • Wall Stabilization in Bridgewater, NJ
    Before
    Wall Stabilization in Bridgewater, NJ
    After

    Wall Stabilization in Bridgewater, NJ

    When they noticed their basement wall was cracked and bowing, this homeowner contacted Quality 1st Basements for a solution. Our senior Design Specialist, Ken P., provided the homeowner with a designed solution that best fit the needs of this homes foundation. This  included the installation of the CarbonArmor System. Wilver, our project Foreman, and his team headed out to the site and installed Our Reinforcement Wall System.

    The walls are now completely stabilized and the homeowner no longer has to worry about their basement wall caving in. This system provides the ultimate solution since it will now prevent future movement, it can be adjusted to gradually pull the wall back towards its originally position and finally it can be covered if the homeowner decides to finish their basement. 

  • Bowing Walls Stabilized in Bridgewater, NJ Home
    Before
    Bowing Walls Stabilized in Bridgewater, NJ Home
    After

    Bowing Walls Stabilized in Bridgewater, NJ Home

    The foundation walls in this Bridgewater, NJ home were bowing and beginning to crack. The homeowner knew that something had to be done to stabilize the walls, so they contacted Quality 1st Basements. System Design Specialist, Ken P. went to inspect the home and suggested that the homeowner have Carbon Armor installed. The CarbonArmor System is the perfect solution for bowing and cracked walls. The material used to create the product is the same technology that the Army Corps Engineers developed to reinforce bomb shelter, skyscrapers & bridges. The flexible carbon fabric straps are up to 10x stronger than steel. The installation is quick and requires no excavation. A huge benefit of having CarbonArmor installed rather than steel beams is its compact nature. They can easily be painted over and won't impact basement finishing. 

  • CleanSpace Moisture Barrier Installed in Pennington, NJ Basement
    Before
    CleanSpace Moisture Barrier Installed in Pennington, NJ Basement
    After

    CleanSpace Moisture Barrier Installed in Pennington, NJ Basement

    Our Moisture Vapor Barrier known as CleanSpace, was installed to the walls of this Basement to prevent moisture and water seepage through the foundation walls. The CleanSpace will force any water coming through the foundation walls directly down into the our WaterGuard Drain system that directs all water over to the sump pump. 

    When the homeowner is ready to finish their basement, their investment will be protected against any basement flooding or water seepage that could have damaged the finishing products such as drywall or carpet. 

  • Sidewalk Lifting and Leveling in Piscataway, NJ
    Before
    Sidewalk Lifting and Leveling in Piscataway, NJ
    After

    Sidewalk Lifting and Leveling in Piscataway, NJ

    This homeowner from Piscataway, NJ was worried about the sinking walkway leading up to her house. The gap caused by the settled concrete had created a trip hazard. The homeowner was concerned about falling on her way to her house and was in search of a solution to fix hre sinking concrete without replacing it. Quality 1st Basements came to help by lifting up the sunken slab with PolyLevel foam, which was strong enough to lift and stabilize the heavy slab. The homeowner was pleased with the results and thankful that she could walk up to her house again without worrying about a potential injury. 

  • Groundwater Leak in Old Bridge, NJ
    Before
    Groundwater Leak in Old Bridge, NJ
    After

    Groundwater Leak in Old Bridge, NJ

    Small cracks in the floor of this Old Bridge, NJ home allowed for water to seep through and create puddles on the floor. Since water flows downhill, it was pooling towards the lowest point in the basement. Eventually the standing water created a musty odor, moisture and Efflorescence in the basement.

       The homeowner contacted Quality 1st Basements to provide a solution and so our System Design Specialist recommended a TripleSafe Sump Pump System since it would be the ultimate protection for this size of a basement. The TripleSafe would be able to keep this space dry with these three sump pumps inside. 

  • Cracked & Bowing Foundation Stabilized in Warren, NJ
    Before
    Cracked & Bowing Foundation Stabilized in Warren, NJ
    After

    Cracked & Bowing Foundation Stabilized in Warren, NJ

    After hearing about Quality 1st through a magazine, this Warren, NJ homeowner called for a free estimate. The foundation of his home had cracked and was beginning to bow out. System Design Specialist, Kenny T. inspected the foundation and determined that installing Our GeoLock Channel Anchor System would be the best solution. 

    On the day of the installation, Victor and his team installed the system to support and stabilize the foundation. First, they dug a small trench in the dirt outside of the foundation. Next, they drilled a hole through the wall to drive the rod into the soil. The rod was then connected to an anchor in the earth and attached to the inside wall plate. Once the wall plate was attached, the soil and sod were replaced and compacted. The last step was to tighten the anchors one last time. 

    Once the installation was complete, the foundation was completely stabilized and the homeowner no longer had to worry about their basement walls cracking and bowing anymore. 

  • Sump Pump Replaced In Sayreville, NJ
    Before
    Sump Pump Replaced In Sayreville, NJ
    After

    Sump Pump Replaced In Sayreville, NJ

    After their old sump pump had failed, causing water to enter their basement, this homeowner contacted Quality 1st for a solution. Our System Design Specialist, Mark K., suggested that the homeowner replace the pump with our TripleSafe Sump Pump. The TripleSafe is a three-pump system that can adjust automatically to meet pumping requirements. It is equipped with a backup battery that can protect the home from flooding in the case of a power outage. Lastly, the removable, airtight lid reduces noise and allows for easy inspection and service. 

  • Cement Sidewalk Lift and Level in Flanders, NJ
    Before
    Cement Sidewalk Lift and Level in Flanders, NJ
    After

    Cement Sidewalk Lift and Level in Flanders, NJ

    This concrete driveway in Flanders, NJ had settled and was making it difficult for the homeowner to drive their car down it. Quality 1st Basements was able to lift and level the driveway with our PolyLevel solution. The foam is lightweight but strong and able to hold heavy slabs of concrete in place for a long period of time. 

  • Wet Basement Repaired In Matawan, NJ
    Before
    Wet Basement Repaired In Matawan, NJ
    After

    Wet Basement Repaired In Matawan, NJ

    When this Matawan, NJ homeowner's sump pump failed, they knew that it was time for an upgrade. After researching companies in the area, the homeowner decided to go with Quality 1st Basements. System Design Specialist, Ken P. provided a solution which included a TripleSafe Sump Pump to replace the old one. The triple Safe Sump pump has a Three-pump system adjusts automatically to meet pumping requirements. It is also equipped with a battery backup to protect from flooding during power outages. The TripleSafe's removable, airtight lid reduces noise and allows for easy inspection/service. Once the installation was complete by Victor & his team, the homeowner was assured that their basement was free from flooding.

  • Colts Neck Sump Pump Replacement
    Before
    Colts Neck Sump Pump Replacement
    After

    Colts Neck Sump Pump Replacement

    Check out this transformation from old Sump Pump System to new! Our TripleSafe Sump Pump System is the ultimate protection to keep this basement dry and healthy. 

  • Sidewalk Settlement in Monroe, NJ
    Before
    Sidewalk Settlement in Monroe, NJ
    After

    Sidewalk Settlement in Monroe, NJ

    This concrete walkway in Monroe, NJ was experiencing settlement. The settled slab was creating a trip hazard for everyone walking up to the homeowner's house. Quality 1st Basements installed PolyLevel to the sunken slab and raised it back up until it was level and it wasn't creating a trip hazard. The homeowner was so happy that they had a level surface to walk on to get to their house. 

  • Crawl Space Encapsulation in Spring Lake, NJ
    Before
    Crawl Space Encapsulation in Spring Lake, NJ
    After

    Crawl Space Encapsulation in Spring Lake, NJ

    Our team encapsulated and insulated the space to eliminate musty  odors and high utility bills experienced by the homeowner. Since this homeowners furnace and water heater were located in their crawl space, they were over worked in the winter and summer due to the uncontrolled temperature in the crawl space. 

    The SilverGlo Insulation helps to keep the space warm in the winter so the furnace and water heater are no longer over worked! The CleanSpace Vapor Barrier prevents mold and moisture from forming int he crawl space therefore protecting the wood beams in the crawl space was rotting. Overall these products promote a dry and healthy space underneath this home. 

  • SunHouse Installed In Spring Lake, NJ
    Before
    SunHouse Installed In Spring Lake, NJ
    After

    SunHouse Installed In Spring Lake, NJ

    Our team installed the SunHouse Window Well in Spring Lake, NJ to keep out pests, water and debris. By upgrading their old window well to the SunHouse enclosure, the homeowner was able to add safety and more natural light to their basement.

  • New Sump Pump in Woodbridge Township, NJ
    Before
    New Sump Pump in Woodbridge Township, NJ
    After

    New Sump Pump in Woodbridge Township, NJ

    A homeowner in Woodbridge Township, New Jersey had water coming into their basement during heavy rain in their partially finished basement. The basement was waterproofed, but also needed a new sump pump. The existing sump pump was not working and outdated. The TripleSafe sump pump was installed to replace the old sump pump. The TripleSafe has three levels of pumps built in to ensure the basement stays dry. In case of any pump failure, the next lower level pumps will kick in to keep the basement dry. The TripleSafe sump pump will make sure this basement stays dry and healthy so the homeowners can use it. 

  • SmartJacks Installation in Woodbridge, NJ
    Before
    SmartJacks Installation in Woodbridge, NJ
    After

    SmartJacks Installation in Woodbridge, NJ

    The existing columns in this basement could no longer support the weight of the home. Our Senior Design Specialist, Jeff N. designed a solution that would add additional support the foundation needed for this home to be stable and therefore safe. Esau, our Foreman and his team were in charge of this project to make sure the installation was completed on time. By successfully installing our SmartJack Stabilizers, the homeowner no longer has to worry about sagging floors and weakened columns.

  • Keyport, NJ Basement Waterproofed By Quality 1st
    Before
    Keyport, NJ Basement Waterproofed By Quality 1st
    After

    Keyport, NJ Basement Waterproofed By Quality 1st

    Keyport homeowner, Charles T., was experiencing large amounts of water in his basement. After hearing about Quality 1st Basements from a friend, he contacted the Q1 Team for a solution. System Design Specialist, Steve U., headed out to the home for an inspection. After thoroughly checking the basement, Steve provided Charles with a written proposal. Charles was thrilled to hear that Quality 1st could provide a solution. On the day of the installation, Senior Foreman Jonathan N. went out to the home. Jonathan installed a full waterproofing system. The system was equipped with WaterGuard, A TripleSafe Sump Pump, and IceGuard. Thanks to Quality 1st, Charles no longer has to worry about a wet basement!

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