Serving NJ, NYC, Jersey City, Edison, Freehold1-844-268-0860
Meet Kyle, our field supervisor! He has over 12 years of customer experience in the Telecom industry, troubleshooting, diagnosing, and resolving problems. All this experience has made him an asset to Quality 1st Basements, for he completely understands the importance of great customer service. Kyle is always eager to help his team and our customers.
“I have to say what I like most about my role in our Service Department is being able to help our crews solve problems when an issue occurs out in the field. Whether its needing extra product to complete a job or communicating with the homeowner and being that one point of contact they know that will be there for them the entire step of the way.”
Kyle spends his spare time with his wife and children. He enjoys working out and participating in World-1 Pro Wrestling PretzelMania!
Check out how Jonathan and his cream protected this home with our Foundation and Basement Waterproofing... Watch Video »
This West Deptford, NJ homeowner contacted Quality 1st Basement Systems after noticing their concrete steps had sunk about two inches. We had our System Design Specialist, Chris Bowe, inspect the area and provide a quote for the homeowner. Afterward, Chris suggested our Polylevel Injection would be the perfect repair method for the homeowner. Polylevel is a better solution than mudjacking because it's durable and long-lasting. It is also waterproof, environmentally friendly, and has a quick recovery time of fifteen minutes. After the crew completed the repair, the homeowner was happy with the results.
A homeowner from Glassboro, NJ had sinking a sinking concrete pool deck. It was a trip hazard and needed to be repaired. Quality 1st Basements fixed the homeowner's concrete by injecting PolyLevel under the slab until it was back in place.
A homeowner from Woodbury, NJ could not sit out on her porch because the porch's concrete was sinking. She had received estimates from other contractors who would have completely replaced her concrete but was not happy with the time and money that would take. Quality 1st Basements had the homeowner's sunken concrete lifted, leveled with PolyLevel and ready to use within 15 minutes!
This Woodbury, NJ homeowner contacted Quality 1st Basement Systems after discovering their concrete walkway was sinking. We had our Systems Design Specialist, Chris Bowe, inspect the premises. Afterward, Chris presented his findings to the homeowner and suggested the Polylevel Injection Method would be the perfect solution for the homeowner.
Polylevel is a better solution than mudjacking because it is stronger, and provides a long-lasting solution. Unlike mudjacking, polylevel is waterproof, environmentally friendly, and recovers within fifteen minutes. The installation process is less messy and will not ruin the look of the concrete. Since the installation, the concrete walkway had not sunk, and the homeowner was fully satisfied.
This Clementon, NJ homeowner contacted Quality 1st Basement Systems after discovering their concrete patio was sinking. Our System Design Specialist, Chris Bowe, inspected the patio and suggested our Polylevel Injection would be the perfect repair method. PolyLevel is a more powerful solution, because it is waterproof, environmentally friendly, and takes fifteen minutes to recover. The repair was done by our foreman, Victor Leon, and crew.
This Cherry Hill, NJ homeowner contacted Quality 1st Basement Systems after discovering their concrete walkways and front walk were sinking. Our System Design Specialist, Chris Bowe, inspected the area and suggested our Polylevel Injection would be the perfect solution for the homeowner. Unlike mudjacking, polylevel is a waterproof, environmentally friendly, and light weight foam that lifts, levels and stabilizes the concrete slab. Since the installation, the homeowner did not experience any other issues with their concrete, and was fully satisfied with the service.
This Marlton, New Jersey homeowner was experiencing cracks in their concrete stairs. This can happen because of shifting or weak soil underneath the concrete. Looking for a solution, the homeowner contacted Quality 1st Basement Systems to lift and level their stairs. We installed our NexusPro System which bonds the concrete together to fix any cracks. The homeowner's stairs are now stabilized and able to be walked on without any tripping hazards.
A homeowner in Moorestown, NJ contacted Quality 1st Basement Systems to schedule an annual sump pump maintenance. Over time, your sump pump system is built with dirt and mud from the outside water it constantly pumps. This can potentially cause your sump pump system to malfunction, creating problems for your basement. By scheduling annual maintenance, you are preventing any issues from happening and keeping your basement safe!
A homeowner in Moorestown, NJ knew it was time to schedule their maintenance for their sump pump system, so they contacted Quality 1st Basement Systems. Scheduling your annual sump pump maintenance is highly recommended, because it helps prolong the lifespan of the system, along with the protection of your basement. By prolonging your annual maintenance, you are allowing future malfunctions and issues to happen, creating a bigger problem for your home.
This homeowner in Moorestown, New Jersey contacted Quality 1st Basement Systems to schedule their annual maintenance appointment with our service team. Annual maintenance appointments allow our team to come out to the home and thoroughly clean and test the sump pump system. Our team will disassemble the sump pump, clean it to get the dirt and grime out, and reassemble the sump pump. Annual maintenance is essential because it prolongs the lifespan of the system.
This Mays Landing, NJ homeowner noticed their concrete porch steps had sunk two inches, so they contacted Quality 1st Basement Systems for a solution. Our System Design Specialist, Joe Mancini, suggested the best repair method for the homeowner would be the Polylevel Injection. Unlike mudjacking, polylevel is stronger, environmentally friendly, waterproof, and has a fast recovery time.
To stop the moisture and humidity from entering this Delran, New Jersey Crawl space, our team installed our moisture vapor barrier known as CleanSpace to the walls and floor. CleanSpace is a bright white liner that seals the crawl space creating a healthier space.
After discovering their crawlspace was humid and filled with moisture, a homeowner in Deltran, NJ contacted Quality 1st Basement Systems to find a solution. Our System Design Specialist, Mike F, inspected the crawlspace and knew our CleanSpace Moisture Barrier would be the perfect solution tot he moisture and humidity. Our CleanSpace Moisture Barrier prevents humidity and moisture from passing through the crawlspace, preventing mold growth and musty smells. Since the installation, the homeowner did not experience any dampness or musty smells in their crawlspace, giving them a peace of mind.
This homeowner in Hainesport, New Jersey noticed their concrete sidewalk was sinking and becoming unlevel. This can happen when concrete is poured over poorly backfilled soil. Over time, this soil settles and creates voids underneath. The homeowner contacted Quality 1st Basement Systems and our System Design Specialist provided a thorough inspection and suggested they use polyurethane foam. Our foremen used our PolyLevel Injections foam underneath the concrete. This process is repeated until the concrete is brought to a level position. When the job was complete, the homeowner was satisfied with the outcome and they were able to safely walk on their sidewalk without the concern of tripping hazards!
Burlington, NJ homeowner reached out to us because they noticed the floor above their crawlspace had a horizontal cracks and was continuously expanding at a 45 degree angle. We sent Senior Foundation Specialist, Jeff Nero out to inspect the crawl space to see what structural foundation issues were causing the floor to crack and settle.
Jeff noticed the crawl space beams were sagging causing the floor to shift and cracks to form. He suggested SmartJack Stabilizers be installed underneath the beams to provide additional support. These SmartJack Stabilizers can be adjusted to gradually lift the crawl space beams back towards their original state. This system will also prevent future settlement and structural damage.
Check out this amazing before and after work completed by foreman, Esau Aquino and his team!
Senior Design Specialists, Jeff Nero, met with a homeowner who was in need of serious foundation repair. The homeowner had bowing foundation walls which not only decrease the value of this home but also made it unstable and unsafe.
Jeff designed a solution that would stabilize the foundation walls, protect the foundation against future damage and provide them with peace of mind.
Jonathan and his team installed our PowerBrace Foundation Wall Repair System which consisted of 6 PowerBraces across the bowing foundation wall.
This Tabernacle, NJ back patio was settling creating a pitch towards the house. This meant that every time it rained, water would pool. We sent out Concrete Repair Specialist, Chris Bowe, out to provide a full inspection and see how we could help repair this patio. Chris recommended our Polylevel Injection known as PolyLevel to lift, level and stabilize the area. We use Polylevel, because it provides a long-lasting solution for our homeowners. Polylevel is waterproof, environmentally friendly, and takes fifteen minutes to recover. It is also more durable and does not create a large mess for the home.
This homeowner in Shamong, New Jersey noticed their sump pump system was clogging often and not working at its best performance. They contacted Quality 1st Basement Systems to schedule their annual maintenance appointment! Our service team will provide excellent customer service to homeowners to ensure their sump pump protects them. Our team will thoroughly clean and flood-test the system to ensure there are no errors. We emphasize the value of maintenance because it helps to prolong the lifespan of the system. Now, the homeowner doesn't have to get their next annual maintenance for another year!
A homeowner in Washington Crossing, Pennsylvania was looking to waterproof their basement walls and floors. They contacted Quality 1st Basement Systems and our System Design Specialist, Dan McNally, was able to provide an inspection of the home and suggested they install waterproof floors and walls. Our foreman, Juan Garcia, installed the ThermalDry Flooring which will create a thermal break from the concrete floor, making the floor temperature warmer. Then, the foreman installed the BrightWall Panels which are washable, waterproof, and creates a vapor barrier on the walls to block out moisture and humidity.
A homeowner in Bordentown, NJ knew it was time to schedule their annual sump pump maintenance, so they contacted Quality 1st Basement Systems. Our Service team provided a thorough inspection and maintenance. The system is disassembled and cleaned by using using a sump pump vacuum. After the pieces are washed, the system is reassembled. Finally, a thorough cleanup is done before completing the job. The sump pump continues to function properly, protecting the home from water issues.
A Columbus, NJ resident was interested in waterproofing options when they finally had enough with the water concerns in their unfinished basement. Our System Design Specialist, Greg Louis, met with the homeowner and provided them with a full inspection. He noticed multiple signs of water entry by where the wall and floor met. He also noticed the space was very damp and musty. He recommended our TripleSafe Sump pump as a permanent solution to keep this large basement dry. Foreman, Mario Barron, installed the full perimeter system in the basement.
Quality 1st Basement Systems received a call from a homeowner in Columbus, NJ for a concrete repair. The homeowner noticed their driveway was sinking and cracking, and they needed to have it repaired before it can cause any serious issues. Our crew was able to repair the sinking concrete by using our Polylevel Injection.
Polylevel is a better solution than mudjacking because it is more durbale and long-lasting. Unlike mudjacking, polylevel not a mixture of mud and concrete but rather a foam made from structural graded polymers. It is waterproof, environmentally friendly, and takes only fifteen minutes to fully heal. It is guaranteed to repair al forms of concrete.
After the repair, the homeowner was happy to see their driveway fully set.
A homeowner in Frenchtown, NJ was in need of a new sump pump, so they contacted Quality 1st Basement Systems. Our Service Technician, Nick Camacho, arrived to the home and fully inspected the issue and knew the homeowner a brand new sump pump system. Nick then suggested the Triple Safe Sump Pump would be the perfect solution for the homeowner.
A homeowner in Ewing,NJ had water coming into their basement. Quality 1st Basements installed WaterGuard and a TripleSafe Sump Pump to solve the problem. Our Basement Waterproofing team led by Esau, made sure to leave the basement cleaner than they had found it. The customer was extremely happy with the end result and they no longer have to worry about water in their basement now having the ultimate protection!
This Trenton, New Jersey Resident noticed dampness on their exposed basement walls days after a recent storm. Our team recommended our TripleSafe Sump Pump system along with CleanSpace Moisture Barrier to keep the basement dry and healthy. After the installation was done by our foreman, Wilver Cardoza, and crew, the homeowner did not have any other issues with their basement again. They were happy with the installation and impressed with our system.
Always check your windows for leaks and drafts. We always recommend our SunHouse Windows because not only to they stop water leaks and drafts, they allow more natural light into the basement and will not rust over time.
A homeowner in Hamilton, NJ contacted Quality 1st Basement Systems after discovering water seeping through their basement walls. We had our System Design Specialist, Mike Fiorillo, go to the home and provide a quote for the homeowner. Mike found that the walls were cracked due to the foundation bowing inward. He suggested that the CarbonArmor System would be the perfect solution. Our Foreman, Juan Garcia, and his crew installed Four CarbonArmor Straps to the wall to stabilized and prevent future moment.
This homeowner in Trenton, New Jersey knew it was time to schedule their annual maintenance appointment with Quality 1st Basement Systems. Our service team will go to the home and thoroughly clean and inspect the system. They will disassemble the sump pump, clean it with a hose and vacuum, and then reassemble it. Taking care of your sump pump is essential because it prolongs the lifespan of the system, and protects your basement from water intrusion!
A Trenton, NJ homeowner contacted Quality 1st Basement Systems after discovering water seeping into their crawl space. Our System Design Specialist, JC Gibriano fully inspected the basement and knew our WaterGuard French Drain System and Classic Sump Pump would be the perfect solution. With both products combined excess water will be collected and pumped away from the crawl space, allowing the area to be fully dry and secure. Our foreman, Jonathan Niera, and crew installed the products and since then the homeowner has peace of mind that their crawl space area is dry and healthy.
Quality 1st Basements installed ThermalDry Elite flooring that looks and feels like real wood. All of our ThermalDry Flooring options are waterproof and mold resistant, making them great products to have if you are concerned with potential flooding.