The sales rep, Dane was great to work with and his crew was very professional. Hats off to Esau, the foreman! I highly recommend this company to anyone that needs to waterproof their basement.
Jennifer B. of Glen Ridge, NJ
Wednesday, September 22nd
He was very thorough and explained everything he was doing since I needed to. Have the pump working properly for sale of house. He made a video of the pump going on with my phone. I gave a very descriptive explanation on my receipt. He gave me his phone number in case anyone had more questions
Conrad C. of Bloomfield, NJ
Friday, July 7th
We have been dealing with water in our basement for 12 years. Quality 1st came and did an amazing job. Luis Aguirre and his crew were courteous and professional. We had a big storm a few days later, and we didn’t get one drop!!! We couldn’t be happier with the work. I would recommend Quality 1st to anyone!!
Shawn F. of Bloomfield, NJ
Monday, July 8th
The whole team from start to finish was great! From the initial meeting with Dane to the actual process with Juan and his team were both very professional. Dane gave us a proposal and we heard back from the company within a day to schedule the work. Juan and his team were very efficient.
Harriet C. of Bloomfield, NJ
Wednesday, September 22nd
My rep, Joe Hubbard, was great to deal with from start to finish. He was on time, totally upfront with all the costs and details, and I had a quote within hours! He explained in detail the process to waterproof my basement, and I was happy to do business with him and his company. I would not hesitate to recommend Joe and his company and his services!
Chris K. of Bloomfield, NJ
Monday, May 9th
You must consider this company when comparing other companies. You get significantly more for your money with Quality 1st, as well as a wide variety of options to handle various basement water problems.
Jason S. of Mahwah, NJ
The inspector was on time and answered all my questions.
Gary B. of Mahwah, NJ
Thursday, June 15th
My dehumidifier was not working and we were in the middle of a rainy period weatherwise. My house was very musty and I was feeling very ill with severe respiratory issues. Although Quality was booked with many emergency calls they managed to squeeze my request in and sent Nick who helped us out quickly, came earlier than scheduled, explained everything fully, and was nothing short of a top-notch professional. There are no words to explain how grateful and fortunate we were to get Quality to service our system and having Nick do the work. TOP-NOTCH!
Margaret P. of Forked River, NJ
Tuesday, June 22nd
Great company! The service technicians for the past 7 years have been great. My service tech Andrew came on 6/22/22 right away and exceeded my expectations. He was very knowledgeable and honest with me. He really showed how much he loves his job. I was treated respectfully and he took care of the issues I didn't know I had in my crawlspace. He took the time to explain everything and answered all my questions. I am extremely pleased with him. I really appreciate the exceptional customer service!
George S. of Lacey Township, NJ
Monday, June 27th
The quality of their work is phenomenal. The company sent one of their top employees who knew exactly how to fix the problems I was experiencing. I would recommend this company to anyone who prefers quality services for the right price.
Lillian K. of Sloatsburg, NY
Monday, December 19th
The installation crew arrived on time and ready to work. They were efficient and thorough; covered the flooring and cleaned up after themselves. Before they left, the foreman walked my husband and me through the products that were installed and answered all of our questions. I would hire Quality 1st again!
LaToya B. of Newark, NJ
Monday, October 4th
I am writing this letter to let you know I am very impressed with the job your crew did on my basement. They worked neatly and professionally throughout the entire duration of this job. They took the time to explain every detail to me, as well as answer all of my questions...I probably asked way to many!! I have 100 employees that report to me and I always enjoy when a customer goes out of his or her way to let me know they were impressed with our service. I am sure you feel the same way! Thanks again for the great work.
Bob L.
Bob L. of Newark, DE
Friday, July 13th
The Quality 1st website was informative and caught our attention on a problem we have been having for five years. The team was careful and we are extremely happy with the work done. We will refer people to Quality 1st, thank you! We are so happy with our installation.
George S. of Waretown, NJ
Wednesday, August 12th
The Design Specialist are very professional and have complete understanding of the system. The installation team was courteous, knowledgeable. Very pleased with their work.
James M. of Cliffwood Beach, NJ
Wednesday, July 19th
my WONDERFUL new basement by Quality 1st did not have a drop of water after the torrential rain this past weekend. Thank you to everyone at Quality 1st!
