Testimonials for Quality 1st Basement Systems

After losing power during the recent tropical storm, I noticed my battery backup sump system wasn’t working. I called Quality 1st and Marisa promptly returned my call. Within 3 hours, Randy showed up, diagnosed the problem, and had it repaired within an hour.  Excellent service again! The utility companies should take a lesson in customer service and prompt response and repair. Still, no peer or phone, but the sump is up and running. Thanks, Randy!

It is very refreshing to find a company that does exactly what it says. You were all very helpful, knowledgeable, courteous, prompt, and the work crew was excellent.

Juan did a great job, this is the 3rd time I used your company and I will use you a 4th time if I move again.  The design, the systems, the pre-sales discussion, the price, and how the job was done were all above and beyond what I expected.

Dan McNally was very informative, thorough, and professional with his laptop presentation. He was friendly and most of all, very patient when it came to answering our questions. Dealing with the installation crew was no different, the work was finished on time and the clean up was perfect.

I chose Quality 1st because the booklet contained a lot of helpful information and pictures. I was very pleased with the products installed in my basement.

It has been 1 month since the installation and I have noticed the musty odor and dampness has been removed from the basement.

Professional and neat! I'm also very impressed with your product.

I needed work done in my basement and my father suggested I call Quality 1st Basement Systems. My salesman Collin Peare was the reason I chose them. He was professional and prepared. The installation team was great over all three days, and the office staff was helpful over the phone. 

You are a 1st Quality Operation 

Thank you for the excellent job in waterproofing my basement! I had a water problem in my basement for quite some time before contacting Quality 1st Basement Systems. I met with other companies but noticed a true difference with Quality 1st. The first thing that I noticed was information, the website had some really great content to help me understand a bit more about the company and what my potential solutions can be. Calling to make my appointment was fast and easy! Meeting with my inspector Nick was a true pleasure, he added a personal touch and did an entire assessment of my basement. He fully explained the recommended methods, materials, and the process. Juan Garcia and his crew did a great job overall! They showed up on time with a truck full of the right supplies and tools. They completed the entire job in 3 days with no mess and no fuss. I have 100% confidence that their work will solve my water problems in the basement. I will gladly recommend Quality 1st to anyone who needs waterproofing solutions.

Very happy with the crew, they were very nice and helpful.

The salesman was one of the top reasons why I chose Quality 1st. I was very pleased with the job and the cleanup done by the crew.

Professional and friendly, willing to work with my budget to solve my problem. Thank you!

The salesman answered all of our questions and concerns.  The installation crew got right to work and informed us of what they were doing every step of the way. The office staff treated us with complete respect when calling.

I am overall very satisfied with the work installed by Quality 1st Basement Systems. My inspector did a good job and helped resolve all of my waterproofing issues. The installation crew got all of the work done in just one day! After choosing to go with Quality 1st I have referred them to my friends and family. I chose Quality 1st because of their good prices and reputation.