Testimonials for Quality 1st Basement Systems

Had a very positive experience with this company starting from the first person who received my call (actually only call). First, an estimator was scheduled to come in four weeks and after finding out about my deadline, the estimator was scheduled within a week. Jay came to my home on time, knew exactly what needed to be done, and gave an estimate on the spot. I did not shop for the price as the estimate was at least 70% below my expectation. Jay was able to schedule the work the very next day !!!! Both Zack Juarez and Luis Aguirre who came to my home to do the work are professionals and easy to work with... Work is done on time and quality and interaction were extremely pleasant plus I have a five-year warranty on the work. 

My neighbors highly recommended you, your inspector was excellent.

Dan McNally was very professional and helpful with his presentation, it was specific to my crawlspace and needs. I had water issues in my crawlspace for about a year before I finally decided to do something. The office staff was very helpful and courteous in answering all of my initial questions and concerns. The installation team did a great job! Thank you. 

Your Staff is always pleasant, thorough and on-time 

My sump system died on the eve of a storm. Kyle (a Mgr.) came within an hour and took care of everything.  It was a fairly involved job, requiring new pumps, new PVC, new battery.  The job was completed in a couple of hours to my satisfaction.  Kyle's care and professionalism were exemplary.  Quality First was, once again, responsive and reliable.

I was first interested in getting a sump pump installed because I had water coming through one side of my basement after heavy rain, even though I could not see any cracks. After reference from a friend, I decided to go with Quality 1st to do the work, and I was not disappointed. I was very impressed by how professional and helpful to our needs the salesman was, and how courteous and professional the installation crew was. The cleanup was also done really well, and I am totally satisfied with the company. Now I will be the one to recommend Quality 1st to my friends and family.

Service was very good! My service tenchician is a great guy and very knowledable. Id have him work for me! 

Amazing company & highly recommend to anyone having issues with water in their basement. Jonathan S. was extremely knowledgeable and walked us through the entire process. The installation team was phenomenal and extremely hard working. Great experience and couldn’t be happier with the results. Thanks again, Quality 1st!!

Quality 1st Basement Systems has great employees like JC and Luis!! I called 2 other companies not great feedback. Quality 1st is trustworthy, reliable, and their customer service is outstanding! We trust in Quality 1st. Thank you, JC and Luis! We will use Quality 1st for finishing our basement and we can’t wait!

Quality 1st Basement systems has a very professional installation crew and did a top-notch job on my basement. I chose this company because the salesman gave me a quote on the spot, acquired professional sales materials, and made it an easy sale.

The salesman was very fast and efficient with his presentation. I am very impressed with Quality 1st Basement Systems.

Overall Quality 1st did a good job waterproofing my crawlspace. My System Design Specialist Dan did a good job explaining all of my waterproofing options, he was very knowledgeable. My installation team led by Wilver was hard working and finished the job in one day! I did research with other companies and chose Quality 1st because they had a good competitive price, and I felt that they had a good reputation and would stand behind their work.

Highly recommend Quality 1st Basement System. From the initial on line contact to the completion of the job - extremely pleased. Jeff Nero did a great job assessing our needs and explaining fully the process from start to finish. An existing crack in our foundation wall that had been there since the first day of our home ownership 26 years ago, is now stabilized. The initial work was completed within 5 hours and the permits and inspections were handled exclusively by Quality 1st Basement. The work men were respectful of our home, neat, efficient and meticulous of how are property was restored to the original condition. The prospect of rebuilding the basement wall in order to prepare our home for sale was frightening. We are now at ease about listing our home with the assurance that the foundation is stable - with a 25 year warranty! Give them a call...You won't be disappointed. 

Very satisfied with the job. The presentation was good, he was very personable. The installation team were excellent ! They are friendly, efficient, clean and answered my questions. To be honest, I was not aware this could be accomplished, saw your ad on the money mailer. You were the only company I have ever needed to advertise the service.

We just had our concrete around our pool lifted. Iian did an excellent job!  It was so hot yesterday, but he just continued to work. He was prompt, hard working and very pleasant.