Had a basement egress window installed with well duct system. I am not the easiest person to please and I am one those guys who does things himself because I want it done right. This was not a job I could handle and after getting a few quotes I really liked their products and solutions. There was a delay in my scheduled install date due to an inventory issue which I was not pleased with, and I near ripped up the contract. Was not a great start. I can tell you though that this company has the highest integrity. The general manager was honest with me, and told me exactly what happened, and did everything he could to make it right. The install went great, the crew was outstanding, they worked hard and took pride in their work. I cant say I ever saw the crew not working while they were here. I am extremely pleased with the end result, exactly how I pictured it and its brought the space alive by bringing in much needed sunlight and additional benefit of safety. With everything in life, its not how you start its how you finish. This company will always finish on top, mistakes can happen, but how a company deals with it defines a great company. I highly recommend your company.
Steven M. of Bear, DE
Tuesday, October 2nd
He was amazing. Very professional, treated my house like it was his and went out of his way to explain things. He really made a great impression with me and my wife. Thank you guys for such a great job and for employing good people that truly love what they do for a living.
Kristin M. of Bear, DE
Friday, August 21st
I was very happy with the work that was done and the team that was sent out. They were professional and answered any questions that I had during the project and would recommend this company.
Nanette R. of Bear, DE
Thursday, July 7th
Everything went extremely well and the repair looks great. The crew was terrific to work with and very good about keeping us informed as the project progressed. Thanks so much!
Mark M. of Bear, DE
Thursday, June 13th
The work was great, we are very happy with everything, all the people that we came in contact with from your company were very professional and knowledgeable, thank you for a great job.
Angela Hanks.
Jeannette B. of Bear, DE
Thursday, August 22nd
Thanks for reaching out. I left reviews on Google and BBB for the team. In short, I was very pleased with the outcome, and the Team was great. I felt they had my best interest in mind and completed the job as though it was their own home they were working on, which is very much appreciated. I suppose the true test will be when we get the next big rain and prove it by no water in the basement, but I"m confident with the install and the products that we should be fine. Here's hope that you'll never hear from me again. Thanks
Jevon Nyemscek
Nyemscek J. of Pottstown, PA
Monday, November 2nd
He was so fabulous and gracious, I appreciated the call to inform me he was held up at an appointment and was running late. He was full on knowledge and valuable information but so humble. I live in Pottstown PA and him from DE and he did not get out of our appointment until almost 7PM and he did not rush the appointment and it is hard to find that kind of professionalism. Thank you for sending someone like him to my home.
Rachel D. of Pottstown, PA
Tuesday, October 25th
The installation team was great. They were hard-working, courteous and highly skilled. Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days.
Bret P. of Exton, PA
Thursday, December 28th
Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days. The installation team was great. They were hard-working, courteous and highly skilled.
Bret P. of Exton, PA
Monday, July 15th
The team has done a wonderful job for water treatment in our basement. Now we feel very confident that we will always have a dry basement. Again the team has done an exceptional job from start to finish. They looked at every small detail to ensure it is properly taken care of. Please convey this message.
Thanks so much Basement Systems.
Chak Pachala
Chakravarthi P. of Middletown, DE
Friday, June 28th
I also wanted to let you know that he was wonderful to work with. Punctual, knowledgeable, friendly.
I'm sure I will be pleased with the work when completed. My boyfriend had his basement done and has been very pleased as well as 2 of his neighbors.
Susan C. of Middletown, DE
Friday, January 26th
Everything went well! We are satisfied with all the work that we have had done with your company!
Carmen B. of Middletown, DE
Thursday, May 23rd
Very professional throughout the process – from the initial phone call all the way to the follow up call after I had work done. The owner came out and spent a long time going through the options and ideas. Based upon this meeting, I can see how he has built a first-class operation. Perfect in every way. I decided to have them install a dehumidification system. The installer was great - very professional. Explained what he was doing, cleaned up after himself, took the time to explain how the unit works and let me know how to use it. Really a nice guy. I would recommend them to anyone.
Matt R. of West Chester, PA
Monday, December 10th
Hi,Wes and I want to be sure that your company, and especially the one who completed our basement renovation, know how pleased we were with his services. The job was very well done! All the employees we met were professional and so courteous.Thank you for all you did for us!Sincerely, Susan T
Susan T. of West Chester, PA
Thursday, September 23rd
This was the first time I have had work done with this company and was simply impressed with the job that was done. The team did quality work and I am thankful for what was done in finishing my basement. I will be contacting your company again for another property that is need of basement work.
