Prior to having Quality First come, our basement flooded or got water in it after every rain and snow, but after they completed the job, we haven't had a drop since. The technician that came to our house was Will Harris, and he mapped out all the problem areas and made awesome suggestions... He wasn't pushy and forcing anything on us either... We went with a Triple-Sump pump, an Air Filter, and The Water Guard... This was awesome and are thrilled with everything! We will definitely be using Quality First for any waterproofing needs and other services.
Daniel L. of Staten Island, NJ
Friday, June 4th
My inspector did a very good job presenting and explaining all the products I needed to waterproof my basement. I thought about waterproofing my basement for a year before contacting Quality 1st. I am satisfied with the work done by Quality 1st Basement Systems.
Robert D. of Staten Island, NY
Wednesday, June 6th
Always happy with the service, Thank You.
Lorada N. of Staten Island, NY
Wednesday, July 19th
Quality 1st has kept my pumps running and my basement dry for 12 years! Best investment for my home. Thank you for never disappointing me.
Bruce C. of Staten Island, NY
Monday, August 28th
Ryan was excellent he came in for yearly service and we decided to put in a new pump after 9 years. He was very clear about what needed to be done he was professional and friendly.
Donna C. of Staten Island, NY
Monday, August 29th
Kyle is an excellent technician!! Please send him back for my next service appointment!! He was a pleasure to have in my home. Quality 1st Basement Systems, thank you for protecting my home.
Clarence K. of Staten Island, NY
Monday, August 28th
I had this system put in my basement about 6 years ago ...I have not have any water since this was done. However, hurricane Ida was the real test. The storm flooded many houses in my neighborhood. My basement did not get a drop of water which proved how great this system was working!
Randi N. of Staten Island, NY
Wednesday, September 22nd
Quality First was amazing! They came as soon as we needed them and really worked with us on scheduling and payments. They came back a second day as a last minute appointment (but first appointment of the day!) when we were concerned with some water in the basement that wasn't part of the original job. Angela was amazing and texting me past business hours to figure out what was wrong. I would use them again in a heartbeat!
Susan L. of Staten Island, NY
Wednesday, July 24th
I want to give a shout out to Wilver on doing such great job installing a French drain in my basement. He and his team were phenomenal. They called me down to see the different stages of the construction. The finished in record time. There was hardly any dust on my first floor and they even mopped before they left. I am so thankful for the professionalism of Wilver and his team. Hats off to him and Quality 1st basements.
Lori E. of Staten Island, NY
Wednesday, February 14th
Justin did a great job. Very happy with Quality 1st Basement services.
Hector F. of Staten Island, NY
Thursday, May 19th
After losing power during the recent tropical storm, I noticed my battery backup sump system wasn’t working. I called Quality 1st and Marisa promptly returned my call. Within 3 hours, Randy showed up, diagnosed the problem, and had it repaired within an hour. Excellent service again! The utility companies should take a lesson in customer service and prompt response and repair. Still, no peer or phone, but the sump is up and running. Thanks, Randy!
Chris V. of Staten Island, NJ
Friday, March 12th
It is very refreshing to find a company that does exactly what it says. You were all very helpful, knowledgeable, courteous, prompt, and the work crew was excellent.
Annadale D. of Staten Island, NY
Thursday, June 15th
Dan McNally was very informative, thorough, and professional with his laptop presentation. He was friendly and most of all, very patient when it came to answering our questions. Dealing with the installation crew was no different, the work was finished on time and the clean up was perfect.
Milton and Gladys J. of Staten Island, NY
Thursday, June 15th
I needed work done in my basement and my father suggested I call Quality 1st Basement Systems. My salesman Collin Peare was the reason I chose them. He was professional and prepared. The installation team was great over all three days, and the office staff was helpful over the phone.
Joseph P. of Staten Island, NJ
Wednesday, May 13th
You are a 1st Quality Operation
Salvatore P. of Staten Island, NY
Wednesday, July 19th
