When Hurricane Irene hit the East Coast, Lisa E's finished basement in Middletown, NJ was flooded with over 6 inches of water. After dealing with the messy and costly cleanup process, Lisa decided to take every step necessary to prevent that from happening again. She began by calling a reputable and well-known local engineer who, after inspecting her basement, recommended an upgrade for the existing, failing sump pump and the installation of a full-perimeter drainage system inside the basement.
Following the engineer's recommendation, Lisa proceeded to get quotes from four different local companies. One of the companies just didn't seem trustworthy, another was overpriced, and a third one had a very pushy salesperson, giving Lisa the impression that he cared more about making a sale than actually helping her solve her basement problems.
Quality 1st Basement Systems was the fourth company to inspect and quote the job. The system design technician was very thorough in his inspection, very courteous and ready to answer all her questions. From that first contact, she knew she could trust Quality 1st to do a good job. She communicated her decision to the engineer and he was also quite pleased with her choice.
The crews came on time, performed the job quickly and neatly, answering all Lisa's questions as they progressed. The basement has been bone dry ever since the job was completed, having survived some major storms, including Hurricane Sandy.
Lisa E. of Middletown, NJ