Testimonials for Quality 1st Basement Systems

I am satisfied with the work done by Quality 1st in my basement. My design specialist was very nice and the installation team was knowledgeable. I never had a big water problem in the basement but wanted to do something before it got worse. I was referred to Quality 1st through a friend and chose their company because they had good quality. I invested in a battery back up system, in case the power ever goes out, I will stay have a working sump pump!

I am very satisfied with the work completed by Quality 1st Basement Systems. My inspector Kenny was professional and informative, he answered all of my questions. I had been thinking about waterproofing my basement for a year before calling Quality 1st. I ultimately chose to go with Quality 1st because of the price and value of their products. The installation crew led by Wilver was professional and got all the work done in just one day! I decided to invest in 2 sump pumps and a french drain system.

Great guy! Professional and knowledgeable. Did a great job cleaning the sum pumps. 

I hired quality 1st after looking at two other companies when the pilaster in my basement started leaking. Anthony Rozza came in, looked at my issue, and quoted me exactly what I needed. He did not attempt to oversell me more than I needed like one other company did or pressure me to sign right away. The quote fits my budget and schedule. The crew arrived at the tail end of the afternoon time window and finished the job quickly. Overall: I would hire them again.

Will and the team with Quality 1st were knowledgeable, informative and took their time to review and meet the needs for our project. They installed a sump pump system with minimal disruption to our finished basement and were clean, thorough, and professional at all times. We are very satisfied with both the quality and service received as well as the value! Highly recommend!! Thank you!!

Quality1st Basement installed a new sump pump with battery backup for me a number of years ago.  I continue to have my system checked each year and I am very happy to know that my sump pump will continue to perform and save my finished basement from any unforeseen flooding event.  The service professional, Andrew, was prompt and courteous.  This company was recommended to me and I highly recommend their services.  Thank you.

We are very satisfied with the work, so far we have had lots of rain and no water in the basement. The installation crew was very professional, hard working, and considerate. It was a very positive experience dealing with the office staff also. The salesman and his presentation were very good and convincing. We found the work very thorough and professional including a satisfactory cleanup. Time will tell as to the long-term performance of the product but we are very happy with it.

Collin Peare was all around excellent...I have a dehumidifier and sump pump installed by Quality 1st and love that the product really works. I have been a customer for 3 years and appreciate that Collin comes to visit every year for an inspection on my systems. I'm glad to see that everything seems to be working accordingly. I had an overall good experience with the office staff and technician.

We have had a basement system for 7 years and it has been working great. We just had Randy provide the yearly maintenance and he was very knowledgeable and professional. I would highly recommend Quality 1st basements.

Quality First installed a sump pump and dehumidifier in our basement 10 years ago which greatly improved our problem with excessive dampness. Randy Halal came for a routine service visit and discovered a pump needed to be replaced. So glad we kept up with our maintenance so our system will continue to perform optimally. Randy was polite, knowledgeable and a pleasure to work with.

Great company who did the right thing. Greg Louis came out to the house and clearly knew his stuff. We scheduled for around 6 weeks out but, with a cancellation, came out much sooner. Led by foreman Juan Garcia, the crew of 6 hard-working men went to work. During the demolition, it was discovered that a leaking pipe was the cause of our problems and Juan was very upfront and honest about what our options are. For now, we have decided to fix the pipe and keep an eye out to see if we get any additional water. If so, we will call them to come back in. I highly recommend Quality 1st!

These guys are fantastic, I cannot say enough good things about them! We have used them twice now in two different homes in New Jersey and have had no issues whatsoever. They saved our first house in Bridgewater from massive flooding issues to the point the basement could be finished without worry. They have been prompt, courteous, and the quality of the work is top-notch. Steve Roldan even helped me with how to introduce a toothbrush to my 9-month-old and it worked like a charm!

Greg and Juan provided 5-star service. A French drain, wall supports a dual sump pump and Sedona dehumidifier. Professional, reliable, explained everything and it went off without a hitch.

I had a water issue for 6 months before i dediced to do anything about it. The office staff when i initially called was polite and courteous. My salesman Kenny T. was outstanding, he provided me with an immediate estimate and fixed price. His sales presentation and quote was based on specific work that was getting done. I found Quality 1st with a quick google search and could not be more pleased. I had a good experience with Victor and the installation team they were dedicated and clean.

He explained everything very clearly and thoroughly.