Customer Reviews
About Me
  • By Basil P.
    Jersey City, NJ

    Customer Review

    By Basil P.
    Jersey City, NJ

Testimonials
from customers I've helped!
  • "Staff was great. He was very professional, a wealth of information and very helpful." Read Full Testimonial

    Rosemarie G. of Hazlet, NJ

    Customer Testimonial

              Staff was great. He was very professional, a wealth of information and very helpful. Arturo and Jose were above average. Also very neat, prompt and quick setup and cleanup, They took their time but they did a good job.
    Rosemarie G.
    Hazlet, NJ

Keashan Gordon from Quality 1st Basements

Title: Customer Service Representative

Hometown: Neptune, NJ

Keashan Gordon from Quality 1st Basements

Keashan is a great asset to our team as she serves as an Appointment Center Representative in our Appointment Center. She is currently still in school as she is working for her Masters in Human Resources. Keashan’s daily duties include following up with customers and making sure that they are getting the best customer service from Quality 1st Basements. She schedules homeowner appointments for Basement Waterproofing inspections, Crawl Space Repairs, and Foundation issues. It is her goal to make sure we get out to see every customer that comes in contact with us as soon as possible.  "Best part of my day is knowing that I am delivering homeowners peace of mind that we are to provide them with the best solution."

In her spare time, Keashan enjoys spending time with her growing family and her friends. 

Videos from projects I was involved with:

Local Backpack Drive 2018
Quality 1st Basements set our local Students up for success going back to school by making sure they had... Watch Video
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Photo galleries from jobs I've worked on:
Before and after photos from jobs I've worked on:
  • Front Porch Raised in East Brunswick, NJ
    Before
    Front Porch Raised in East Brunswick, NJ
    After

    A homeowner living in East Brunswick, NJ contacted Quality 1st Basement Systems after noticing the front porch of their home had began to settle. The settlement caused a tripping hazard which concerned the homeowner that their guest would trip and fall. Quality 1st Basement Systems was able to lift and level the front porch area, removing the tripping hazard making the homeowner 100% satisfied. 

  • Wet Basement in Mendham, NJ
    Before
    Wet Basement in Mendham, NJ
    After

    Quality 1st Basements received a call from a homeowner who was experiencing large puddles of water in their basement. Customer Service Representative, Keashan was able to get Mike B, our System Design Specialist, out right away to inspect the wet basement and provide a solution. By installing a full WaterGuard drainage system and a TripleSafeSump Pump, the basement is now completely waterproofed. To remove the musty odor, a SandiDry Dehumidifier was installed to circulate dry air throughout the large space to create a more comfortable, healthier environment. 

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